Customer Service Advisor

2 months ago


Sherburn in Elmet, United Kingdom Pennine Recruitment Full time

Pennine Recruitment (Acting as a Recruitment Business) are delighted to be recruiting for a Customer Service Advisor for a client in Sherburn on a temporary to permanent basis.

We are looking for someone who will strive to help achieve and maintain the culture of friendly and excellent customer service, by taking personal responsibility and ownership of always delivering the highest possible service to all of our clients customers.

The salary offered is £24,000, **plus **a further 10% bonus based on very achievable sales targets.

**Main duties**:

- Looking after a portfolio of clients, ensuring that customers are contacted in line with the company’s call schedule.
- Responsibility for processing sales orders in a timely and accurate manner.
- Handling customer complaints and queries in accordance with the company’s BRC guidelines and policies.
- Build good customer relations and generate new sales leads.
- Working closely with your Sales Manager to discuss product information, pricing and out of stock items to ensure customers receive possible alternative options on time for their delivery day.
- Ensure all sales orders have been dispatched, and all back orders have been logged with the new agreed delivery date.
- Working as part of a team in a friendly and professional manner.

**Working Hours**:

- 8am-4.30pm Monday to Friday

**Job Types**: Full-time, Temp to perm

**Salary**: From £24,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: One location



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