Full Time Veterinary Receptionist

2 weeks ago


Perth, United Kingdom Fair City Vet Group Full time

We are here throughout the good and bad times of a pet’s life, and this involves communicating well and dealing with some difficult situations in a sensitive way, whilst still maintaining a professional and polite manner. Much of this role is also computer based, so a good knowledge of how to use client management systems and Microsoft packages such as word, excel and outlook would be advantageous.

This role is for 40 hours per week, 4 10-hour shifts (7.30am-6.30pm, 8am-7pm) with a 1-hour lunch break. The role would include 1 Saturday shift a month 8am-12.30pm, with time off in lieu during the week.

Skills and attributes required:

- Previous customer facing experience preferred
- Veterinary practice experience an advantage
- IT skills - familiar with customer based systems
- Professional warm communicator
- Problem solving skills
- Resilience
- Taking responsibility for actions
- Able to work in a busy environment
- Able to work positively within a reception team and veterinary team

Employment information
- Starting salary in line with National Living Wage with potential to increase with additional responsibilities
- 40 hours per week
- 6 weeks holiday including Public Holiday, holiday allowance, plus an additional day off for your birthday
- Pension contribution
- Discounted veterinary fees
- Employee benefits portal
- BVRA (British Veterinary Receptionist Association) membership
- We have a lovely team who look out for each other, we even have a cake rota

**Job Types**: Full-time, Permanent

**Salary**: £11.44 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Employee discount

Schedule:

- 10 hour shift

Application question(s):

- Are you able to work 7.30am-6.30pm/8am-7pm Tuesday, Wednesday, Thursday, Friday and one Saturday in 4 8am-12.30pm? When working the Saturday you will finish at 1pm on the Friday that week.

**Experience**:

- Veterinary Receptionist: 1 year (preferred)
- Customer Service: 1 year (required)

Work Location: In person

Application deadline: 16/03/2024
Expected start date: 01/04/2024



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