Current jobs related to Customer Service Representative - Glasgow - Tesco Bank


  • Glasgow, United Kingdom Kent Recruitment Bureau Full time

    Glasgow | Work from home | £500-£1000 Permanent | Full-time / Part-time | JBOR42 **Vacancy**:Customer Service Representative **Salary**:£500-£1400/month **Location**:Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to earn...


  • Glasgow, United Kingdom Brand Visionaries Full time

    Exciting Opportunity in Glasgow - Customer Service Representative! Are you a highly motivated and customer-focused individual ready to embark on a rewarding career in customer service? Brand Visionaries, in collaboration with a leading sales and marketing company, is actively seeking enthusiastic Customer Service Representatives to join their Edinburgh...


  • Glasgow, Glasgow City, United Kingdom Morson Talent Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our Power Cut Emergency team based in Glasgow City Centre.This is a contract role initially for 4 months, with the possibility of extension.As a Customer Service Representative, you will be responsible for swiftly responding to customer inquiries and...


  • Glasgow, Glasgow City, United Kingdom Morson Talent Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our Power Cut Emergency team based in Glasgow City Centre.This is a contract role initially for 4 months, with the possibility of extension.As a Customer Service Representative, you will be responsible for swiftly responding to customer inquiries and...


  • Glasgow, United Kingdom Kent Recruitment Bureau Full time

    Glasgow | Work from home | £500-£1000 Permanent | Full-time / Part-time | **Vacancy**:Customer Service Representative **Salary**:£500-£1400/month **Location**:Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to earn an...


  • Glasgow, United Kingdom Recruitment Helpline Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our dynamic team at Recruitment Helpline. As a Customer Service Representative, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and...


  • Glasgow, United Kingdom Recruitment Helpline Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our dynamic team at Recruitment Helpline. As a Customer Service Representative, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and...


  • Glasgow, United Kingdom Meraki Talent Limited Full time

    Customer Service RepresentativePermanent, Full-timeEast Kilbride£25,000Meraki Talent is supporting a professional services business based in East Kilbride in the recruitment of a Customer service representative. This is a permanent, full-time position offering a salary of £25,000 and career progression.The purpose of the Customer Service Representative is...


  • Glasgow, United Kingdom Search Full time

    Job Title: Customer Service Representative Duration: Temporary, approximately 8 weeks Pay: £14 per hour depending on experience Work Schedule: Monday to Friday, 9am - 5pm Hours: 35 hours per week Location: Hybrid work arrangement Are you a customer service professional looking for a new challenge? Do you have excellent communication skills and experience...


  • Glasgow, United Kingdom Search Full time

    Job Title: Customer Service Representative Duration: Temporary, approximately 8 weeks Pay: £14 per hour depending on experience Work Schedule: Monday to Friday, 9am - 5pm Hours: 35 hours per week Location: Hybrid work arrangement Are you a customer service professional looking for a new challenge? Do you have excellent communication skills and experience...


  • Glasgow, Glasgow City, United Kingdom Manpower UK Ltd Full time

    Customer Support Representative Job DescriptionManpower UK Ltd is seeking a skilled Customer Support Representative to join our Inside Sales team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide high-quality customer service and support via inbound calls and email...


  • Glasgow, Glasgow City, United Kingdom Manpower UK Ltd Full time

    Customer Support Representative Job DescriptionManpower UK Ltd is seeking a skilled Customer Support Representative to join our Inside Sales team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide high-quality customer service and support via inbound calls and email...


  • Glasgow, Glasgow City, United Kingdom HSBC Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeAt HSBC, we're committed to delivering exceptional customer service. As a Customer Service Representative, you'll play a vital role in helping our customers resolve their queries in a friendly and professional manner.Key Responsibilities:Provide telephone-based...


  • Glasgow, Glasgow City, United Kingdom HSBC Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeAt HSBC, we're committed to delivering exceptional customer service. As a Customer Service Representative, you'll play a vital role in helping our customers resolve their queries in a friendly and professional manner.Key Responsibilities:Provide telephone-based...


  • Glasgow, United Kingdom Search Full time

    Job Title: Customer Service Representative Duration: Temporary, approximately 8 weeks Pay: £14 per hour depending on experience Work Schedule: Monday to Friday, 9am - 5pm Hours: 35 hours per week Location: Glasgow City Centre for training then hybrid Are you a customer service professional looking for a new challenge? Do you have excellent communication...


  • Glasgow, United Kingdom Search Full time

    Job Title: Customer Service Representative Duration: Temporary, approximately 8 weeks Pay: £14 per hour depending on experience Work Schedule: Monday to Friday, 9am - 5pm Hours: 35 hours per week Location: Glasgow City Centre for training then hybrid Are you a customer service professional looking for a new challenge? Do you have excellent communication...


  • Glasgow, United Kingdom Search Full time

    Job Title: Outbound Customer Service RepresentativeDuration: Temporary, approximately 8 weeksPay: £12-14 per hour depending on experienceWork Schedule: Monday to Friday, 12pm - 8pmHours: 35 hours per weekLocation: RemoteWe are seeking a highly motivated and experienced Customer Service Representative to join our team on a temporary basis. As a Customer...


  • Glasgow, United Kingdom Search Full time

    Job Title: Outbound Customer Service RepresentativeDuration: Temporary, approximately 8 weeksPay: £12-14 per hour depending on experienceWork Schedule: Monday to Friday, 12pm - 8pmHours: 35 hours per weekLocation: RemoteWe are seeking a highly motivated and experienced Customer Service Representative to join our team on a temporary basis. As a Customer...


  • Glasgow, Glasgow City, United Kingdom Abm Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at ABM. As a Customer Service Representative, you will be responsible for ensuring a high level of cleanliness and maintenance in our customer-facing facilities.Main Responsibilities:Ensure that areas...


  • Glasgow, Glasgow City, United Kingdom Abm Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at ABM. As a Customer Service Representative, you will be responsible for ensuring a high level of cleanliness and maintenance in our customer-facing facilities.Main Responsibilities:Ensure that areas...

Customer Service Representative

3 months ago


Glasgow, United Kingdom Tesco Bank Full time

**General information**:

- Job Title- Customer Service Representative - Customer Contact - Core Banking- Ref #- 8513- Location- Glasgow- Department- CS - Care SavLoansPCA New Hire- Business Area- CS - Banking Customer Service (Banking Customer Contact - BW1)- Working time- Full-Time- Date Published- 28-11-2023**Serving our customers, communities, and planet a little better every day.**:
**Salary**: Competitive salary starting from £20,500 plus annual bonus

**Working Hours**:Full time, 36 hours per week

Our Core Banking team are responsible for servicing calls with our Savings, Loans and Clubcard Play customers. You will primarily be handling inbound calls from our customers. You may also be required to handle and resolve customer complaints.

After initial onsite training and reaching competency in role, you will have the choice to be office based or to hybrid work from home via our ‘Moments that Matter’ working model. In this blended working model, you will spend most of your time working from home and come together with colleagues in our offices for important moments, such as team meetings, personal development conversations, and social activities.

**You will be responsible for**:

- Using your excellent listening and rapport building skills to provide an outstanding customer service
- Communicating with customers through various communication channels, primarily you will be working inbound calls but may be required to conduct outbound calls on occasion
- Using your own judgement to resolve customer queries appropriately
- Educating customers on the full range of products and services we offer - don’t worry, full training will be provided to ensure you are a Tesco Bank expert
- Listening to customers personal circumstances to understand their requirements and provide personalised solutions

**You will need**:

- Customer Service experience from retail, hospitality, leisure or a call centre environment is desired but not essential
- Communication, listening and empathy skills
- Comfortable with technology and the ability to use Microsoft Office
- A passion for delivering an excellent customer experience and finding the best outcome for our customers

**What’s in it for you**:

- Embrace the benefits of our Colleague Clubcard, your gateway to exclusive advantages. Enjoy a 10% discount that increase to 15% every payday, spanning across a 4-day window for shopping at Tesco stores and online.
- As an added perk, share the goodness with a family member or friend through a secondary card.
- Enhance your mental and physical wellbeing with our comprehensive benefits package, encompassing the Virtual GP Service. This invaluable resource grants you and your family free access to round-the-clock doctor's appointments 365 days a year. Additionally, explore our cycle-to-work scheme, promoting a healthier lifestyle and environmentally friendly commuting options.
- Indulge in a generous holiday allowance of 7.2 weeks, including Bank Holidays. Additionally, you can seize the chance to acquire extra days through our optional purchase scheme.
- Embrace our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
- Unlock fantastic offers and discounts on well-known brands, helping you save on your everyday expenses.
- Prepare for your retirement with our robust savings plan, featuring a pension scheme that offers a 1:1 match on contributions, up to 7.5%.
- Receive life assurance coverage equivalent to up to five times your contractual salary as a member of our pension scheme.
- We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.-
**Why Tesco Bank?**:

- We’re also a little obsessed with the future. Your future. Our future. That’s why we take development seriously; we want to help you thrive and evolve in your career. Tesco Bank is a place to get on, all colleagues have access to LinkedIn Learning and Abstract, from day one.It’s important to us that we make sure you’re supported by your team and colleague networks every day, celebrating when it matters and helping you to be the best version of yourself. The people make Tesco Bank, and we take pride in what we achieve together.
- All that hard work? Come and see it turned into something real, usable, and important to customers’ and colleagues’ everyday lives. At Tesco Bank, our products make things a little better for everyone.