Credit Control Team Leader

5 days ago


Chorley, United Kingdom Reeds Rains Full time

Reeds Rains established in 1868 forms an integral part of the LSL Property Services Group. With estate agency branches across England and Northern Ireland, we are a nationally recognised brand and one of the UK's largest most innovative and award winningproperty services providers.

An opportunity has arisen within the Reeds Rains Lettings Credit Control Department, for a Credit Control Team Leader

Key responsibilities of the role will include:

- Day to day management of credit control department
- Collection of rent on behalf of clients
- Processing card payments
- Negotiating & enforcing payment plans
- Negotiating change of rent due dates
- Proving/disproving arrears through use of spread sheets
- Advising clients when to serve notice and which notices to serve
- Collating daily CC3s for distribution
- Providing guidance and opinion on how far to take a case legally
- Establishing direct payment channels of housing benefits & Universal Credit via local council and DWP
- Monitoring benefits suspense account and overpayment recovery
- Setting up landlord portals for local councils
- Collection of fees due to company
- Liaising with branch and senior management to suggest whether or not to progress debts through the small claims court.
- Collating paperwork for courts
- Requesting CCJ via MCOL
- Attend court if required
- Negotiating settlement discounts
- Reconciliation of ledgers to identify anomalies
- Identification of payments received
- Keeping accurate & up to date case notes on system
- Implementing safeguards to reduce risk and loss to the business
- Setting up and cancelling direct debits

Benefits and General Information
- Basic Hours: 37.5 hours per week. Department Operational hours between 09.00 am to 17:30 pm Monday to Friday.
- Holiday entitlement is 20 days (increases by 1 day for each full calendar year of service up to a maximum of 25)
- Pension Scheme

We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.

LSL Property Services are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed on our careers page



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