Trainee Customer Service Advisor

3 months ago

Ipswich, United Kingdom Opus People Solutions Full time

We are seeking a highly motivated and customer-focused individual for a trainee customer service administrator vacancy in Ipswich. This role would be perfect for someone who is looking to start out in their first full time office based role.

**Responsibilities**:

- Provide accurate information about products, services, and promotions
- Assist customers with placing orders, tracking shipments, and processing returns or exchanges
- Perform data entry tasks to update customer information in the system
- Analyze customer feedback and provide suggestions for improvement to management
- Maintain a high level of professionalism and phone etiquette at all times

**Experience**:

- Strong communication skills, both verbal and written
- Excellent problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively

Pay: £16,271.13-£22,500.00 per year

**Benefits**:

- Company pension
- Life insurance
- Private dental insurance
- Private medical insurance

Schedule:

- Monday to Friday

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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