Veterinary Patient Care Assistant

7 months ago


Bury, United Kingdom CVS UK Ltd Full time

**Are you passionate about making pets a priority? So are we**

We are seeking an enthusiastic individual with a passion for animals to join us as a **Veterinary Patient Care Assistant at Pennine Vets.**

**Location**:You'll be working across both Harwood and Tottington branches (so the ability to travel is essential)

**Contract**:Permanent

**Hours**:37.5 hours per week

**Shift Pattern**:Monday - Friday 08.00 - 19.00 and 1:4 Saturdays 09.00 - 17.00

**About Pennine Vets**:
Take a look at the Harwood branch here: Pennine Vets, Harwood | The Vet Collection

Take a look at the Tottington branch here: Pennine Vets, Tottington | The Vet Collection

**About CVS**:
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

**T**ake a look at **our** short film to recognise the **remarkable** work **that** **our** Vets, Nurses, **Care** Assistants and **Receptionists** do on the front line every day in the UK**:CVS Ode to **Veterinary** Professionals**

**About the Patient Care Assistant role**:
The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.

**Some of the duties will include**:

- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Answering emergency calls
- Covering the receptionist desk, including answering queries, booking appointments and taking payments

**What we're looking for in our Veterinary Patient Care Assistant**:

- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- **Experience in animal welfare**, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable

**What we can offer you**:
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:

- Salary will be in line with the National Minimum Wage
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- and more

Or, if easier, you can find a full list by clicking the link here: CVS Employee Benefits



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