Hotel Receptionist

**Polzeath Beach House is a Boutique Hotel in an outstanding location on Polzeath Beach overlooking the Atlantic Ocean, offering the perfect year-round holiday destination for our sophisticated guests. Flexible hours with a combination of day and evening shifts. Salary commensurate with age, experience and shifts worked. No accommodation. Own car essential.**

**Responsibilities and Duties**:

- Check in Guests via Hotel PMS system
- Update and maintain PMS system
- Accept Bookings from Hotel Website and Online Agents
- Inform Guests of Hotel facilities and Restaurant information
- Build a good rapport with all Guests
- Ensure Rooms and Communal Areas are ready for occupation
- Proactively upsell Polzeath Beach House to maximise revenue
- Resolve issues and report to Manager
- Maintain high quality of customer service

**You will have**:

- Administrative and customer facing experience
- Hotel Property Management Systems use a bonus but training will be given
- Good technical and IT skills MS Office as minimum
- Excellent communication skills
- Immaculate presentation
- Attention to detail
- Forward thinking and a team player
- Ability to remain calm under pressure
- Good time management and organisational skill

**Salary**: £22,800.00-£26,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Ability to commute/relocate:

- WADEBRIDGE: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 27/01/2023
Reference ID: Polzeath REC23