Crew Member

7 months ago


Durham, United Kingdom YUME WORLD GROUP LTD Full time

YuMe World are in a brand new location in Durham & **we're looking for staff to join us**. We have the newest gaming and entertainment technology, ranging from video games to virtual reality simulators.

**We're looking for Crew Members who ensure customers have the best experience possible during their YuMe visit. **Your days will vary between working within the arcade or the desserts restaurant.

**The Role**

**Entertainment Centre**:

- Providing exceptional customer service by greeting customers, answering their queries and providing product knowledge - all with a positive, friendly attitude
- Walking the floor
- Regular housekeeping to ensure the floor and machines are kept clean and hygienic
- Helping customers top-up payment cards & redeem prizes
- Ad hoc tasks as directed by the supervisor on shift

**About You**
- Positive and friendly attitude at all times
- Excellent customer service skills, ability to build a rapport with customers and ensure they have the best visit possible
- Good product knowledge of the games, machines, prizes and menu - training will be provided
- A hands-on can-do approach, with the ability to work well within a team
- Ethical and trustworthy - working with cash and young customers
- Ability to problem solve, keeping the needs of the customer and business in mind

**Hours / Pay**:

- Rota shift patterns covering Mon-Sun, 10am - 10pm
- Part-time
- Up to £11.44 per hour (National Minimum Wage)
- 28 days holiday
- Unlimited access to games

**Job Type**: Part-time

Pay: £6.40-£11.44 per hour

**Benefits**:

- Employee discount

Work Location: In person



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