Customer Assistant

3 weeks ago


Ferndown, United Kingdom M&S Full time

**All the details**

**Work Pattern**

Wk 1
Sun 1000 1700
Tue 1400 1700
Wed 1400 1700
Thu 1400 1700
Fri 1315 1700
Wk 2
Mon 1400 1700
Tue 1400 1700
Thu 1400 1700
Fri 1400 1700
Sat 1330 2100

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability

**Everyone’s Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.


  • Customer Assistant

    5 days ago


    Ferndown, United Kingdom Lidl Full time

    4 hours, Mornings, New Store Opening Summary £11.00 up to £12.00 per hour - This isn’t stacking shelves. This is feeding families. Although this store may be a little way from opening, we will be able to get you started immediately training and supporting in a nearby store. As a Customer Assistant at Lidl, no shift is the same and you get out what...

  • Customer Assistant

    5 days ago


    Ferndown, United Kingdom Lidl Full time

    11 to 20 hours Summary £11.00 up to £12.00 per hour - This isn’t stacking shelves. This is feeding families. Although this store may be a little way from opening, we will be able to get you started immediately training and supporting in a nearby store. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at...

  • Customer Assistant

    7 days ago


    Ferndown, United Kingdom M&S Full time

    **All the details** Work Pattern; WEEK 1 MONDAY- 0500-0900 WEDNESDAY- 0500-0900 SATURDAY- 0500-0900 WEEK 2 MONDAY- 0500-0900 WEDNESDAY-0500-0900 SATURDAY- 0500-0900 **Under 18 disclaimer** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...

  • Customer Assistant

    2 days ago


    Ferndown, United Kingdom M&S Full time

    **All the details** Below is the working pattern for this vacancy. Tuesday 18:00-22:00 Friday 18:00- 22:00 Saturday 18:00-22:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business,...

  • Customer Assistant

    8 hours ago


    Ferndown, Dorset, United Kingdom Marks and Spencer Full time

    All the detailsBelow is the working pattern for this vacancy.Tuesday 18:00-22:00Friday 18:00- 22:00Saturday 18:00-22:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be...

  • Customer Assistant

    7 days ago


    Ferndown, Dorset, United Kingdom Marks and Spencer Full time

    All the detailsWork Pattern; WEEK 1MONDAY WEDNESDAY SATURDAY WEEK 2MONDAY WEDNESDAY SATURDAY Under 18 disclaimer This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace....

  • Customer Assistant

    7 days ago


    Ferndown, Dorset, United Kingdom Marks and Spencer Full time

    All the detailsWork Pattern: WEEK 1Thursday Friday Saturday WEEK2Thursday Friday Saturday Under 18 disclaimer This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Purpose...


  • Ferndown, United Kingdom Appleby Westward Group Ltd Full time

    **Customer Service Assistant** **SPAR West Moors** Our SPAR convenience stores are more than just a local shop and as a member of our team, you will have a really important role to play in delighting our customers and positively contributing to the local community and the running of our business. We are now offering an exciting opportunity for a part time...


  • Ferndown, United Kingdom Dovetail Recruitment Full time

    Customer Service Advisor Job in Ferndown Dovetail Recruitment are pleased to be working with an independent business in Ferndown, assisting them in the search for their next Customer Service Advisor. This company are different to the typical ones in their industry. Their full focus is on providing the best customer service for their clients, as **Customer...


  • Ferndown, United Kingdom Magna Services Group Ltd Full time

    As a Helpdesk Coordinator you will be responsible for the day-to-day management/scheduling of the maintenance portfolio of varied client sites, ensuring high levels of customer service. You will need to have excellent telephone and organisational skills to liase with our contractors on a daily basis and update our CRM system accordingly. **Role &...


  • Ferndown, United Kingdom Dovetail Recruitment Full time

    **Customer Service Advisor Job in Ferndown** Dovetail Recruitment are pleased to be working with an independent business in Ferndown, assisting them in the search for their next Customer Service Advisor. This company are different to the typical ones in their industry. Their full focus is on providing the best customer service for their clients, as well as...


  • Ferndown, United Kingdom Message Direct Full time

    **Benefits for Customer Service Representative**: - Competitive Salary - A wonderful working environment in the office - An energetic and highly professional team - Fast growing company with exciting opportunities - Flexible and hybrid working **Key responsibilities**: - Effectively assist with customer enquiries, and support with improving key customer...


  • Ferndown, United Kingdom Dovetail Recruitment Ltd Full time

    **Customer Service Advisor Job in Ferndown** Dovetail Recruitment are pleased to be working with a well-established client based in Ferndown. They are looking for a full time Customer Service Advisor to take ownership and responsibility for breakdown and service calls, ensuring excellent customer serviceby handling in a friendly, courteous, and professional...


  • Ferndown, United Kingdom Logiscom Ltd Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or issues. This is an excellent opportunity to join a dynamic and growing...

  • Sales Assistant

    4 weeks ago


    Ferndown, United Kingdom Central Convenience Full time

    **Job Title**: Sales Assistant **Employment type**:Permanent - Part Time **Location**:Ferndown, Dorset, UK **City/Town**: Ferndwown **Postcode**:BH22 9NA **Salary**: National Living/ Minimum Wage **_We have a fantastic opportunity for a confident and enthusiastic Sales Assistant to join our Central Convenience Team! _** Our Sales Assistants play a key...

  • Sales Assistant

    4 weeks ago


    Ferndown, United Kingdom Central Convenience Full time

    **Job Title**: Sales Assistant **Employment type**:Temporary **Location**:Ferndown, Dorset, UK **City/Town**: Ferndwown **Postcode**:BH22 9NA **Salary**: National Living/ Minimum Wage **_We have a fantastic opportunity for a confident and enthusiastic Sales Assistant to join our Central Convenience Team! _** Our Sales Assistants play a key role in...

  • Shop Assistant

    1 month ago


    Ferndown, United Kingdom Naomi House Full time

    **Closing date: 30 April 2024** Our charity shops provide a great source of income to enable us to provide care for local children and their families. We are looking for a Shop Assistant to help run our shop and raise our profile in the area. Doing all you can to increase income to support the work of the Trust, your responsibilities will include meeting...

  • Shop Assistant

    4 days ago


    Ferndown, United Kingdom Naomi House Children's Hospice (Winchester) Full time

    Our charity shops provide a great source of income to enable us to provide care for local children and their families. We are looking for a Shop Assistant to help run our Ferndown shop and raise our profile in the area. Doing all you can to increase income to support the work of the Trust, your responsibilities will include meeting and greeting customers,...


  • Ferndown, United Kingdom TeamJobs Full time

    TeamJobs are looking for an Assistant to offer support to the Planning Coordinator. The company have been through a period of growth and are now looking for another person to join the team, to ensure that contracts are both maintained and developed throughexcellent customer service and response times. As well as assisting with growth of the service & repair...

  • Online Assistant

    4 days ago


    Ferndown, United Kingdom Sainsbury's Full time

    **Location** - Ferndown Store, Sainsbury's Supermarkets Ltd 597 Ringwood Road, Ferndown, BH22 9AL **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 237442 **Schedule** - Total hours: 12_ - Early Shift: 4am - 8am Love food, shopping and fast-paced work? Joining our...