Debt Caseworker

The Cost of Living crisis means that, after paying for essentials, the average person we help with debt advice on Universal Credit is now £34 in the red each month.

**Debt Caseworker**: At Citizens Advice Swansea Neath Port Talbot we need someone with expertise in debt advice who can work with vulnerable people. Full mentoring and support will be provided as part of the role.

In return we will provide:

- A positive working environment in a culture that is inventive, responsible and generous
- A pension scheme
- Learning and development opportunities

**Hybrid working**:this will be considered as part of the job and you will be provided with equipment to carry out your role.

**Hours**: Full time 37hrs preferred

**Location**: Swansea office and outreach locations throughout Swansea and Neath Port Talbot.

We work with a diverse range of clients and you will need to be able to work under pressure whilst dealing confidently and sensitively with our client groups

**WE DO NOT ACCEPT CV's**

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £25,918.00-£27,503.00 per year

Expected hours: 22.5 - 37 per week

**Benefits**:

- Enhanced maternity leave
- Health & wellbeing programme
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Swansea