Care Navigator/administrator

4 months ago


Liverpool, United Kingdom The MacMillan Surgery Full time

The following are the core responsibilities of the care navigator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels. Process and effectively signpost patients to the appropriate healthcare professional, depending on the presenting conditions Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately Process patient requests for appointments Process repeat prescription requests Initiate contact with and respond to requests from patients, team members and external agencies Enter read/SNOMED CT code data on EMIS and Docman 10 Photocopy documentation as required Data entry of new and temporary registrations and relevant patient information as required Input data into the patients healthcare records as necessary Direct requests for information, e.g., SAR, insurance/solicitors letters and DVLA forms, to the administrative team Manage all queries as necessary in an efficient manner Carry out system searches as requested Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and noticeboards Support all clinical staff with general tasks as requested Undertake all mandatory training and induction programmes Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed


  • Care Navigator

    4 months ago


    Liverpool, United Kingdom Primary Care 24 Full time

    Do you have administration and call handling experience? Are you immediately available and able to commit to a 3-month fixed term contract? Primary Care 24 (PC24) are excited to share the position of Care Navigator. As a PC24 Primary Care - Care Navigator you will provide excellent customer service to patients, carers, healthcare professionals and other...

  • Care Navigator

    3 months ago


    Liverpool, United Kingdom Primary Care 24 Full time

    Do you have administration and call handling experience? Are you immediately available and local to Litherland Medical Practice, L21 9JN? Primary Care 24 (PC24) are excited to share the position of Care Navigator on a zero hour contract. As a PC24 Primary Care - Care Navigator you will provide excellent customer service to patients, carers, healthcare...

  • Care Navigator

    16 hours ago


    Liverpool, Liverpool, United Kingdom Gateacre Medical Centre Full time

    Job Title: Care NavigatorWe are seeking a highly skilled and compassionate Care Navigator to join our team at Gateacre Medical Centre. As a key member of our practice, you will play a vital role in ensuring the smooth delivery of patient care and services.Key Responsibilities:Provide exceptional patient care and support, ensuring a positive experience for...

  • Care Navigator

    19 hours ago


    Liverpool, Liverpool, United Kingdom Gateacre Medical Centre Full time

    Job Title: Care NavigatorWe are seeking a highly skilled and compassionate Care Navigator to join our team at Gateacre Medical Centre. As a key member of our practice, you will play a vital role in ensuring the smooth delivery of patient care and services.Key Responsibilities:Provide exceptional patient care and support, ensuring a positive experience for...

  • Care Navigator

    1 week ago


    Liverpool, Liverpool, United Kingdom Gateacre Medical Centre Full time

    Job Title: Care NavigatorWe are seeking a highly skilled and compassionate Care Navigator to join our team at Gateacre Medical Centre. As a key member of our practice, you will play a vital role in ensuring that our patients receive exceptional care and support.Key Responsibilities:Provide exceptional patient care and support, ensuring that patients receive...

  • Care Navigator

    1 week ago


    Liverpool, Liverpool, United Kingdom Gateacre Medical Centre Full time

    Job Title: Care NavigatorWe are seeking a highly skilled and compassionate Care Navigator to join our team at Gateacre Medical Centre. As a key member of our practice, you will play a vital role in ensuring that our patients receive exceptional care and support.Key Responsibilities:Provide exceptional patient care and support, ensuring that patients receive...

  • Care Navigator

    3 months ago


    Liverpool, United Kingdom West Derby Medical Centre Full time

    **JOB DESCRIPTION JOB TITLE**: Care Navigator West Derby Medical Centre REPORTS TO: Leadership team Senior Operational Manager Accountable to : Head of Operations HOURS: Flexible between 7:00 20:00 as per rota SALARY: £11.53 per hour Job Summary: Receive, assist, and direct patients in accessing the appropriate service or healthcare professionals in a...


  • Liverpool, United Kingdom HammondCare Full time

    Service Support Officer Care Navigation- what's involved in the role? The role of the Service Support Officer (SSO) Care Navigation works within the Mission and Mission in Action of HammondCare to ensure that all home care services are tailored, personal and delivered to the highest standards. The broad range of administration activities delivered by our...


  • Liverpool, Liverpool, United Kingdom HammondCare Full time

    Service Support Officer - Care Navigation RoleThe Service Support Officer - Care Navigation role is a key position within HammondCare, working to ensure that all home care services are tailored, personal, and delivered to the highest standards.Key Responsibilities:Provide reliable and consistent administrative support for colleagues, potential clients,...


  • Liverpool, Liverpool, United Kingdom HammondCare Full time

    Service Support Officer - Care Navigation RoleThe Service Support Officer - Care Navigation role is a key position within HammondCare, working to ensure that all home care services are tailored, personal, and delivered to the highest standards.Key Responsibilities:Provide reliable and consistent administrative support for colleagues, potential clients,...


  • Liverpool, Liverpool, United Kingdom HammondCare Full time

    About the Role:The Service Support Officer - Care Navigation Specialist plays a vital role in ensuring that all home care services are tailored, personal, and delivered to the highest standards at HammondCare. This position works within the Mission and Mission in Action of HammondCare to provide seamless administrative support to our teams, clients, and...


  • Liverpool, Liverpool, United Kingdom HammondCare Full time

    About the Role:The Service Support Officer - Care Navigation Specialist plays a vital role in ensuring that all home care services are tailored, personal, and delivered to the highest standards at HammondCare. This position works within the Mission and Mission in Action of HammondCare to provide seamless administrative support to our teams, clients, and...

  • Care Navigator

    2 weeks ago


    Liverpool, Liverpool, United Kingdom Gateacre Medical Centre Full time

    About the RoleWe are seeking a highly skilled and compassionate Care Navigator to join our team at Gateacre Medical Centre. As a key member of our healthcare team, you will play a vital role in ensuring that our patients receive the highest level of care and support.Key ResponsibilitiesProvide exceptional patient care and support, ensuring that patients...

  • Care Navigator

    2 weeks ago


    Liverpool, Liverpool, United Kingdom Gateacre Medical Centre Full time

    About the RoleWe are seeking a highly skilled and compassionate Care Navigator to join our team at Gateacre Medical Centre. As a key member of our healthcare team, you will play a vital role in ensuring that our patients receive the highest level of care and support.Key ResponsibilitiesProvide exceptional patient care and support, ensuring that patients...

  • Care Navigator

    4 months ago


    Liverpool, United Kingdom Aintree Park Group Practice Full time

    AINTREE PARK GROUP PRACTICE - Working with Patients to achieve excellence in local health care_ **Job Title: Care Navigator** **Reports To: Patient Services Manager** **Accountable To: Operations Manager / Partners** **Hours: 24 Hours per week** - **Salary: £10.94 per hour. Increment after 6 months induction, then increment scales.** **Job...

  • Care Navigator

    4 months ago


    Liverpool, United Kingdom Aintree Park Group Practice Full time

    AINREE PARK GROUP PRACTICE - Working with Patients to achieve excellence in local health care_ **Job Title: Care Navigator** **Reports To: Patient Services Manager** **Accountable To: Operations Manager / Partners** **Hours: 24 Hours per week** **Salary: £10.42-£11.80 Increment after 6 months induction, then increment scales.** **Job...

  • Care Navigator

    4 months ago


    Liverpool, United Kingdom West Derby Medical Centre Full time

    Job summary We are looking for new members of staff to join our care navigator team We are a large GP practice based in West Derby , We are friendly , supportive and looking to train and develop staff with an NHS background , to work within our busy team The role will include reception and telephone duties helping patients and also covering the busy...


  • Liverpool, Liverpool, United Kingdom HammondCare Full time

    Role Overview: Care Support Administrator The Care Support Administrator plays a vital role within HammondCare, ensuring that all home care services are customized, personal, and delivered with excellence. This position encompasses a wide array of administrative functions that support our teams, prospective clients, current clients, their...


  • Liverpool, Liverpool, United Kingdom HammondCare Full time

    Role Overview: Care Support Administrator The Care Support Administrator plays a vital role within HammondCare, ensuring that all home care services are customized, personal, and delivered with excellence. This position encompasses a wide array of administrative functions that support our teams, prospective clients, current clients, their...

  • Care Navigator

    3 months ago


    Liverpool, United Kingdom Green Lane Medical Centre Full time

    Navigating patient to the correct service, clinician maintaining security in accordance with Practice protocols Maintaining and monitoring the Practice appointments system Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and...