Parts Advisor Apprentice

We’ve got big plans to become the supplier of choice for John Deere agricultural and turf machinery throughout South Wales and the West Midlands.

To do this we need fantastic people. People who have a passion for helping customers. People who can help sell and support some of the most respected brands in the industry.

Big enough to deliver, but small enough to care. Everyone in the business is valued for the crucial role they play in providing the exceptional local expertise our customers value

As a company, John Deere is renowned not just for its machinery, but also for its outstanding parts and service support. Your apprenticeship teaches you how to manage John Deere’s sophisticated parts systems, run a profitable retail environment, merchandise goods effectively, and understand the value of John Deere products and the importance of selling on quality rather than on price.

The main purpose of a Parts Advisor is to assist customers when they purchase products and services, which requires a good understanding of the stock being sold, the variety of ways customers can shop, and the ability to process payments, for example, using a till.

Parts Advisors must be passionate about delivering a quality service that always aims to exceed customers’ expectations. Therefore, retailers enjoy direct contact with a wide range of people and are motivated by completing a sale and knowing a customer is happy with their purchase.

Our Parts Advisor program not only covers all the knowledge, skills and behaviours required to complete the Apprenticeship Standard, but also includes a fascinating equipment knowledge section. This equips you with the knowledge and understanding to advise and inform customers correctly and accurately when dealing with their enquiries.

The program duration is approximately 15 months and includes 5, 1-week of block release training, conducted at our purpose-built training facility in Radcliffe on Trent and John Deere’s head office in Langar (both in Nottinghamshire)

English & Maths will be embedded into the training blocks or delivered during additional blocks if required (dependent on prior achievement & initial assessment results).

Apprentices are required to have achieved English & Maths at GCSE A-C or 4 & above, or Functional Skills Level 2 prior to being put forward for EPA.

**Job Types**: Full-time, Permanent

**Salary**: From £4.62 per hour

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Ability to commute/relocate:

- Kemble, sn: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

Work Location: One location

Reference ID: Parts Advisor Apprenticeship - Kemble