Virtual Receptionist

5 months ago

Cardiff, United Kingdom Mon Motors Full time

**Virtual Receptionist (Full Time)**

Due to continual growth we are looking to recruit the new position of Virtual Receptionist. This is a full-time position, working 42.5 hours a week over a 7 day shift pattern, including weekends and bank holidays in accordance with the current rota.

**Key responsibilities**
- To deliver an exceptional customer experience at every opportunity
- To manage all telephone enquiries on behalf of all areas of the business
- Manage any necessary liaison with department manager(s) regarding customer feedback
- Understand and adhere to the brands and group requirements

**Person Specification**
- Ideally have previous experience in customer service role.
- Have worked in a prestige environment
- Have excellent interpersonal / customer skills
- Have excellent communication skills
- Be passionate about delivering an exception customer experience
- Be organised and have good attention to detail

**THIS IS A FULL TIME POSITION, WORKING 42.5 HOURS A WEEK

  • Receptionist

    5 months ago

    Cardiff, United Kingdom Holiday Inn Cardiff City Centre Full time

    **Receptionist**: **HI Cardiff City Centre** **:Check out the hotel on our virtual tour! **The Opportunity** Are you passionate about hospitality and providing exceptional guest experiences? We are seeking an enthusiastic and welcoming individual to join our team as a Hotel Receptionist. As the first point of contact for guests, you will be responsible for...

  • Reception Supervisor

    1 month ago

    Cardiff, United Kingdom Holiday Inn Cardiff City Centre Full time

    Reception Supervisor Holiday Inn Cardiff City Centre Check out the hotel on our virtual tour! The OpportunityWe are seeking an experienced and motivated individual to join our team as a Hotel Reception Supervisor. The successful candidate will be responsible for leading a team of...