Senior Controller

2 weeks ago

Cardiff, United Kingdom Abellio London Full time

£25,000 increasing to £30,000 after probation

At Abellio Rail Replacement we love our jobs and everything we do to provide the best Rail Replacement service.

Do you get a buzz when you see growth in a business? Do you want to be part of this journey?

The Role:

- Based within our Cardiff control room the controller will arrange bus, coach & taxi road transport in times of train service disruption.
- Responsible for ensuring that sufficient levels of accessible vehicles are sourced to provide a quality customer focussed response.
- To provide efficient & effective administrative support, as well as undertaking a coordinated daily close down of costs with Transport for Wales control staff
- Responsibility for the day to day operational delivery of the Wales contract.
- Ensure all incident & accident investigations are managed within agreed timelines. Control team to be focal point on the day for information gathering.
- Work effectively with external suppliers, colleagues and agencies.
- Have a duty of care for the health and safety of yourself and colleagues at all times. Including a duty to report unsafe acts or omissions to safety.
- To undertake any other duties commensurate with the role
- An individual who can develop effective working relationships with suppliers & colleagues
- Can handle high pressure situations in a calm & logical manner
- Able to communicate effectively both written & oral
- It will be desirable if applicants can demonstrate previous experience administering logistics or passenger transport.
- It will be desirable if applicants can speak Welsh.
- The posts involve shift working on a rota basis covering early, late and night shift patterns.

Abellio London supports diversity and inclusion and is committed to eliminating discrimination and encourages diversity amongst the workforce which is truly representative of all sections of society.

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