Receptionist

1 month ago


Chesterfield, United Kingdom Chesterfield Royal Hospital NHS Foundation Trust Full time

We are currently looking to appoint a Receptionist to work in the Den within the Family Care Division.

Excellent organisational skills and an ability to work under pressure are essential requirements together with great attention to detail for ensuring data is recorded accurately onto the patient administration system to manage the booking of the designated follow up clinics.

To be successful in this role you will possess excellent interpersonal skills and IT skills, GCSE Maths and English grade A - C (or equivalent) and have relevant office/secretarial experience. You must have effective communication skills and be adaptable to meet the service needs.

Knowledge of customer care and previous NHS experience are also desirable.

The main emphasis of this role is to provide a comprehensive and courteous reception service to patients and families who attend Child Health in the Den.

Duties will include front of house, face to face Receptionist service to all patients and visitors, maintaining patient notes, filing, use of Careflow/Systm One, distributing post, ensuring accuracy and confidentiality is maintained at all times.

Please see Job Description for main duties of the job in attachments.

Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of 441,000 across the Bolsover, Chesterfield, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts. With a workforce of around 4,200 staff and was recently rated "Good" by the CQC.

We are committed to working with our partners in Heath and Social Care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.

Please see the Job Description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.


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