Customer Service Advisor

2 weeks ago


High Wycombe, United Kingdom LSG Purchasing Full time

As a **Customer Service Advisor - Outbound**, you'll join a small dedicated team based in the centre of High Wycombe working hard to generate sales leads for our partner suppliers and brands. Currently in our 28th year, LSG Purchasing are the No.1 buying group for independent pubs, restaurants and hospitality venues with over 8,000 members.

Your role

**Customer Service Advisor**
- Primarily outbound calls to hospitality venues, primarily pubs.
- Hold a warm and welcoming conversation in a polite and professional manner
- Provide and offer promotional deals to the outlets
- Collect outlet data for classification and contact information
- Work to achieve set SLA's and KPI's to deliver an excellent standard of service
- Be part of a team that are passionate about helping small hospitality businesses survive and grow
- Available to assist in other office duties from time to time as required

**Job Types**: Part-time, Zero hours contract
Part-time hours: 15 per week

**Salary**: £10.00-£11.00 per hour

**Benefits**:

- Company pension

Schedule:

- Day shift

COVID-19 considerations:
As a company we are following all Covid 19 rules and regulations. Although we are continue working in an office we are well spaced apart and individuals are responsible for cleaning their own areas. All communal areas are regularly cleaned.

**Experience**:

- Customer Support & Client Services Occupations: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person

Expected start date: 28/08/2023


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