Supplier/commercial Operations

3 weeks ago

Banbridge, United Kingdom EOS IT Solutions Full time

**WHO WE ARE**:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW
RESPONSIBILITIES
- Builds and manages team quotes, reviews contract terms, negotiate supplier pricing, identify up-sell opportunities and handle any objections
- Builds relationship with customers and account teams to assist in the acceleration of full adoption and renewals
- Liaise with customers directly and manage timely delivery of team quotes/invoices & customer inventory reports
- Work with our account teams to preserve and improve customer contracts and relationships.
- Coordinate with various internal teams to manage and synchronise data for Contracts Database
- Maintain accurate Customer Contract Database, report an accurate rolling 120 day forecast of renewals in assigned accounts and ability to provide reports to Snr Management
- Track and update daily requests from customers/suppliers/internal teams
- Assist customers with setting up and navigating supplier programs or software
- Analyse customer & supplier data to identify trends and opportunities for sales teams

ESSENTIAL CRITERIA
- Proven work experience in a Cisco environment is an advantage but not essential
- Ability to make commercial decisions and verify supplier pricing
- Strong communication, analytical, and problem-solving skills
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously with minimum 2-3 years experience in this field
- Proficiency in Microsoft Office
- Ability to analysis data and run reports
- Knowledge of industry trends, regulations, and best practices.
- Experience or knowledge on developing and executing win-back strategies for inactive customers
- Experience or knowledge with CRM tools.

We believe that our employees are our greatest asset, and we are committed to offering a comprehensive benefits package that supports their health, happiness, and professional growth.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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