Client Service Executive
4 weeks ago
Role: Client Service Assistant
Hours:8.30-5.30pm Mon-Fri
Location: Hybrid, Nottingham
We are looking for a Client Service Assistant focused on service delivery to join an established team, managing marketing campaigns for a leading retail brand.
Working as a pivotal point of contact for the client, we are looking for a Client Service Assistant to support the end-to-end marketing and production process as well as:
- Managing campaigns from the creation of the brief through to distribution
- Working alongside estimating and procurement teams to manage quotations and timescales
- Monitoring progress of campaigns including dispatch and logistics
- Liaising with your client daily with regards to project progress, queries, timescales, updates and project briefings
- Managing the creation of Artwork via in house systems and 3rd parties
- Briefing and updates with 3rd parties, including production, logistics and design
- Administration tasks such as scheduling and updating CRM systems
- Good organisational skills
- Ability to work in a fast
- paced environment
- Strong customer service skills
- Ability to communicate across all departments and levels of the business
- An interest in the operational side of marketing would be advantageous
Keywords: Account Manager/Account executive/Service coordinator/Customer Service
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