Switchboard Operator
2 months ago
Based in Kingston upon Thames.
Immediate Start available.
Standard DBS Required.
Possible Temp to Perm.
Flexible working hours.
**Job Duties include**:
Answer all incoming calls, provide pertinent information to the caller and transfer the call to the appropriate source if requested
Relay voice mails and other messages to the proper location within the organisation, which may entail writing down the number of the person who called and providing it to the individual
Arrange conference calls within the corporate boardroom while also making sure the room itself is thoroughly cleaned for managers
Perform various word processing responsibilities, which can include proofreading documents before they are sent out or updating the company's phone directory
Receive all company mail and deliver it to the right person
Record voice mail message for the company phone system, including messages stating when the office will be closed for holidays
Perform routine maintenance on switchboard system or contact outside contractor to visit the office to fix the system when necessary
Conduct other administrative tasks, including sending faxes, scheduling appointments, and making orders for more supplies
**Job Skills & Qualifications**
Excellent speaking voice
Superb customer service skills
Knowledge of switchboards and phone systems
Working 5 out of 7 days on a rota. Combinations of shifts 07.00-15.00, 09.00-17.00, 10.00-18.00, 15.00-23.00 and the occasional Night shift. Looking for someone flexible who is happy to swap shifts to ensure cover is maintained.
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