Charity Shop Volunteer

4 months ago

Lewes, United Kingdom Age UK East Sussex Full time

**CHARITY SHOP ASSISTANT - STOCK PREPARATION - LEWES**

VOLUNTEER ROLE DESCRIPTION

**PURPOSE**

To assist the Shop Manger in the running of an Age UK East Sussex Charity Shop with a focus on sorting and preparing donated goods

**ROLE OF THE VOLUNTEER**
- Greet and assist customers in a polite and friendly manner
- Receive donations and complete Gift Aid paperwork
- Sort donations for resale, recycling or rubbish
- Label and price goods, referring to the internet for specific price guides if required
- Steam and hang clothing
- Replenish and display stock in the shop throughout the day
- Assist in keeping the shop clean and tidy following the cleaning rota
- Undertake other tasks as required by the Shop Manager

**SKILLS AND ATTRIBUTES NEEDED**
- Basic numeracy and literacy skills
- IT and internet skills
- Tidy and organised
- Enjoys working as part of a team
- Trustworthy and reliable
- Specialist in an area, i.e. fashion, books etc - desired but not essential

**AS A VOLUNTEER WE WOULD ASK YOU TO**
- Support the Mission and Vision of Age UK East Sussex by helping us to ensure that our county is a place where people in later life flourish
- Be available to volunteer for at least one regular shift each week. This could be a morning, afternoon or whole day. Depending on the store we open Monday - Sunday.
- Adhere to Age UK East Sussex confidentiality and equal opportunities policies maintaining discretion and confidentiality at all times
- Be reliable and conscientious
- Attend all training and information days, group meetings and supervision
- Exercise patience and understanding when dealing with customers

**AS A VOLUNTEER WE WILL OFFER YOU**
- An induction and ongoing training with support sessions if required
- Reimbursement of out of pocket travelling expenses
- Full recognition of the time, energy and skills volunteers freely give - for example long service and merit awards
- The opportunity to be part of a friendly team
- Respect for volunteer’s limitations, both in time and emotional involvement
- The opportunity to meet other volunteers and attend occasional social events
- The opportunity to be involved in the planning and development of Age UK East Sussex
- Appropriate insurance cover - to protect you whilst you are acting on behalf of Age UK East Sussex
- The opportunity to enhance your skills in a retail environment.

**We place great value on our volunteers - who bring so much to the organisation. Their time, energy and commitment are recognised and greatly appreciated.**

**Job Type**: Volunteer

**Salary**: £0.01 per hour

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

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