Mortgage Administrator
1 month ago
Administrator (mortgages) Horsham £ 22,000 - £25,000 Plus yearly bonus
We are recruiting for a successful mortgage brokers in Horsham who require an Administrator to join their growing Team
Hours : Mon - Friday 09.00 - 17.30
The Role
DUTIES & RESPONSIBILITIES:
- Provide guidance and updates to clients, mortgage advisers and lenders.
- Working as part of a team to provide a comprehensive administrative service.
- Provide weekly progress reports to the mortgage advisers.
- Ensure that all enquiries about mortgage cases are dealt with appropriately, in accordance with policy, resolving where possible and escalating to the mortgage advisers where appropriate.
- Ensure that required documentation is received and processed in a timely manner.
- Answer telephone calls, taking messages and passing on accurately to the relevant teams
SKILLS & EXPERIENCE REQUIRED:
- Experience of working in Administration in the mortgage industry.
- Computer literate..
- Good attention to detail.
- Outstanding communication skills at all levels, both written and oral.
- A confident telephone manner & excellent customer service & Empathy
Join our growing and successful company for a career with a great future
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