Business Support Worker

3 weeks ago

York, United Kingdom Ministry of Defence Full time

**Details**:
**Reference number**:

- 290817**Salary**:

- £22,758**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- MOD - Army**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- York, Yorkshire and the Humber, YO10 4JGAbout the job

**Job summary**:

- This Army Welfare Service (AWS) Business Support Worker post offers the opportunity to work in a role that supports the wellbeing of soldiers and their families. AWS is the Army’s professional welfare provider, delivering a comprehensive and confidential welfare service responsive to the needs of individuals and families and the Chain of Command. AWS delivers Personal Support providing confidential and professional specialist welfare, and Community Support providing youth and community projects, and activities for children and young people. These delivery pillars are supported in delivering the service by the AWS Business Support team.
- This position is advertised at 37 hours per week.**Job description**:

- The Business Support Worker (BSW) provides support to the AWS Intake and Assessment Team (IAT) and is responsible to the Welfare Support Officer IAT in providing an effective and competent business support service for all business undertaken in support of AWS delivery staff.**Person specification**:

- This role is suited to a person with excellent attention to detail and a good level of administrative skills, with the ability to work without supervision as part of a wider AWS team.
- 1. Provide an effective and competent business support service to the Welfare Support Officer IAT, and AWS delivery staff for all AWS activities within the IAT, carrying out all general administrative duties to support team members in the delivery of the AWS service.
- 2. Be the initial point of contact for incoming calls from potential Service Users across the Army.
- 3. Ensure the team business support office meets and maintains standards in accordance with professional policy and practice standards.
- 4. Act as a local team administrator for Joint Army & Navy Information System (JANIS), receiving service user calls where relevant and recording written messages, processing forms and re-directing calls where appropriate to relevant AWW caseworkers.
- 5. Co-ordinate JANIS casefile administration inputting casework data as directed, undertaking case file transfer actions and distribute Support/Closure letters as appropriate.
- 6. Collate logs of service user calls received and transfers undertaken by AWWs for monthly reporting.
- 7. In consultation with the Area Business Support Manager, be responsible for ModNet user management ensuring transfer of data between operational systems as required.
- 8. Be a team point of contact for SharePoint, liaising with AWS Information Manager regarding updates and changes.
- 9. Provide support to the local Personal Support staff in handling of the PS casefile audits and destructions.
- 10. Provide support to the local Community Support staff in handling of the CS archives.
- 11. Liaise with the Area Business Support Manager, where required, in the recording of Disclosure & Barring Service checks in consultation with the relevant staff.
- 12. Act as point of contact to facilitate transport and travel booking requests, including the day to day administration of local AWS vehicles.
- 13. Act as point of contact for all team Authorised Demander and Local Security Officer issues.
- 14. Work in accordance with appropriate MOD policies and procedures, AWS Standard Operating Instructions and within the Army Code of Confidentiality.
- 15. Undertake other duties within the terms and conditions appropriate to the grade and role as directed by the Line Manager.**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Seeing the Big Picture
- Changing and Improving
- Making Effective Decisions
- Leadership
- Communicating and Influencing

**Benefits**:

- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension

This post does not offer any assistance with relocation allowances.

Please note: Interview travel expenses will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacc

  • Secretary/Administration

    4 weeks ago

    York, United Kingdom Hays Business Support Full time

    Hays Business Support is currently working with a professional services company in York. We are recruiting for a Secretary/Administrator on a temporary to permanent basis. This role is fully office based, full time 37.5 hours a week from Monday to Friday. Work hours are 9am until 5pm.Ideally, you will be available to start from 24th June 2024Within your...

  • Support Worker/personal Assistant

    4 weeks ago

    York, United Kingdom Salvere Support Ltd Full time

    **About us** Salvere Support Ltd is a small business. We recruit personal assistants to work bespokely with one client. We are professional, supportive, inclusive, and our goal is to guide and support you through your journey as a PA. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment Job Title: Support...

  • Support Worker

    2 weeks ago

    York, United Kingdom GSL Education - Hull Full time

    Support Worker Location: York, North Yorkshire Contract: Part Time / Full Time Start Date: September 2024 Salary: £416 – £500 per weekGSL Education is seeking to appoint a number of Support Workers to work with children with special educational needs in York, from September 2024. Both part-time and full-time availability can be accepted (minimum of 2...

  • Support Worker

    2 weeks ago

    York, United Kingdom GSL Education - Hull Full time

    Support Worker Location: York, North Yorkshire Contract: Part Time / Full Time Start Date: September 2024 Salary: £416 – £500 per week GSL Education is seeking to appoint a number of Support Workers to work with children with special educational needs in York, from September 2024. Both part-time and full-time availability can be accepted (minimum of...

  • Support Worker

    2 weeks ago

    York, United Kingdom GSL Education - Hull Full time

    Support WorkerLocation: York, North YorkshireContract: Part Time / Full TimeStart Date: September 2024Salary: £416 – £500 per weekGSL Education is seeking to appoint a number of Support Workers to work with children with special educational needs in York, from September 2024. Both part-time and full-time availability can be accepted (minimum of 2 days...

  • Support Worker

    2 weeks ago

    York, United Kingdom GSL Education Full time

    Support Worker Location: York, North Yorkshire Contract: Part Time / Full Time Start Date: September 2024 Salary: £416 – £500 per weekGSL Education is seeking to appoint a number of Support Workers to work with children with special educational needs in York, from September 2024. Both part-time and full-time availability can be accepted (minimum of 2...

  • Support Worker

    2 weeks ago

    York, United Kingdom GSL Education Full time

    Job description Support Worker Location: York, North Yorkshire Contract: Part Time / Full Time Start Date: September 2024 Salary: £416 – £500 per week GSL Education is seeking to appoint a number of Support Workers to work with children with special educational needs in York, from September 2024. Both part-time and full-time availability can be...

  • Sales Support Assistant

    4 weeks ago

    York, United Kingdom Reed Business Support Full time

    Our Client, a leading business based in the York ring road are currently recruiting for a Sales Support Coordinator to respond to opportunities from existing and potential customers. No cold calling, customers will come to you or will have requested more information. Working Monday to Friday Office Hours, office based. **Salary** - £22,000-23,500 based...

  • Waking Night Rehabilitation Support Worker

    2 weeks ago

    York, United Kingdom Support for Independence Full time

    **Location**: York **Salary**: £15 per hour **Contract**: Permanent, 22 hours available (2 nights per week) We are seeking a Rehabilitation Support Worker to provide an exceptional service for our client in York. This is a rewarding opportunity to be a part of our clients rehabilitation journey and support our client to achieve as much independence as...

  • Support Worker/personal Assistant

    2 weeks ago

    York, York City, United Kingdom Salvere Support Ltd Full time

    About usSalvere Support Ltd is a small business. We recruit personal assistants to work bespokely with one client. We are professional, supportive, inclusive, and our goal is to guide and support you through your journey as a PA.Our work environment includes: Casual work attire Onthejob training Safe work environmentJob Title: Support Worker /Personal Care...

  • Support Worker

    4 weeks ago

    York, United Kingdom The Wilf Ward Family Trust Full time

    **Support Worker / Relief Support Worker** **York Area - Various Hours Available** **£11.05 per hour, plus £1 extra weekend enhancement** Are you looking for a rewarding job? Are you kind and caring? Passionate and adventurous? An excellent communicator and a team player? We have a role perfect for you! **Become a Support Worker with no previous...

  • Support Worker

    2 weeks ago

    York, United Kingdom The Wilf Ward Family Trust Full time

    Are you a **dedicated**, **compassionate** person looking for a **rewarding** career as a **_Support Worker? _**This isn't just a job; this is **making a difference in people's lives every day**. We have a fantastic opportunity for someone to join us as a Support Worker in our Seventh Avenue service in **York**. No prior experience is needed, as we will...

  • Administrator with Customer Service

    3 weeks ago

    York, United Kingdom Hays Business Support Full time

    Hays Business support is currently working with a leading awarding and end point assessment organisation based on the University Campus in York.This is a full-time permanent role, fully office based doing general administration and some basic finance.Job Duties:The main focus of the role is to support the Customer Service and Data Manager, the End Point...

  • Support Worker

    3 weeks ago

    York, United Kingdom Priory Adult Care Full time

    Find out if a career in care is right for you - take our short quiz here Bank Support Worker The priory group are now looking to recruit dedicated bank support workers to work on a outreach basis in the York area to support a lady within her own tenancy. The Priory Group provides assessment and support for adults living with mental health diagnosis, and...

  • Support Worker

    4 weeks ago

    York, United Kingdom United Response Full time

    **Become a Support Worker & make a difference to the lives of members of your Community** **Support Worker** **York - **Huntington **Full Time **37.5 hours per week - must be flexible As part of your role, you will be using a digital app called Nourish, where all care and support plans of the people we support are held. Experience of using a digital or...

  • Support Worker/relief Support Worker/night Support

    3 weeks ago

    York, United Kingdom The Wilf Ward Family Trust Full time

    **Support Worker/Relief Support Worker - £10.70 per hour weekdays (£11.70 per hour weekends)** **Night Support Worker - £11.60 per hour weekdays (£12.60 per hour weekends)** Due to an expansion of new and existing services, we are looking to recruit Support Workers, Night Support Workers and Relief Support Workers in the York region. Various Hours...

  • Support Worker

    7 days ago

    York, United Kingdom Randstad Care Full time

    Job Title: Support WorkerLocation: North Yorkshire, UKJob Type: Temporary ContractsPay Range: £12 - £18 per hourImmediate Start OpportunitiesAre you passionate about making a positive impact on the lives of adults and children in need of support? We are currently seeking dedicated and experienced Support Workers to join our team in North Yorkshire. This is...

  • Support Worker

    3 weeks ago

    York, United Kingdom The Wilf Ward Family Trust Full time

    **Support Worker / Relief Support Worker** **York - 39 hours per week** **£11.05 per hour, plus £1 extra weekend enhancement** Are you looking for a rewarding job? Are you kind and caring? Passionate and adventurous? An excellent communicator and a team player? We have a role perfect for you! **Become a Support Worker with no previous experience...

  • Support Worker

    4 weeks ago

    York, United Kingdom Voyage Care Full time

    Support Worker - Clifton Moor, York - £12.20 per hour Typical Shifts are: Monday - Sunday, 8:00am - 3:00pm, 3:00pm - 10:00pm followed by a sleep, 8:00am - 10:00pm followed by a sleepJoin Voyage Care and Feel Valued, we reward your dedication with:•    Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)•    Premium...

  • Support Worker/relief Support Worker

    3 weeks ago

    York, United Kingdom The Wilf Ward Family Trust Full time

    **Support Worker/ Relief support Worker £10.70 per hour (PLUS £1 per hour weekend enhancement)** **80 hours per 4 weeks/0 hours per 4 weeks** **Holgate, York** A fantastic new opportunity is available for the right person to support individuals in our new transition service based in Holgate York. At this new service, we aim to provide support that enables...