Mayor, Cabinet

2 months ago

Hackney, United Kingdom Recroot Ltd Full time

Recroot are seeking a Member Caseworker to join the Mayor, Cabinet & Civic Support based with Hackney Council.

This role is starting asap, working 36 hours a week in an ongoing contract.

PURPOSE OF THE JOB:
To provide a high quality service for the Mayor, Cabinet, ward Members and local Members of Parliament in dealing with enquiries from a range of sources

KEY ACCOUNTABILITIES:
1. To organise own work processes to deliver casework responses on time and to agreed quality standards.

2. To develop and maintain performance management systems to ensure that casework levels are kept at a consistent and acceptable level.

3. To ensure that all incoming enquiries into the Member Enquiry team are recorded and logged.

4. To triage incoming Member enquiries to ensure that they are effectively prioritised.

5. To work with council officers to ensure they investigate and respond to enquiries within the agreed deadlines and to agreed standards.

**Job Types**: Full-time, Temporary contract, Fixed term contract

**Salary**: £21.10-£26.86 per hour

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 1011006
Expected start date: 14/08/2023

  • Cabinet Support Officer

    3 days ago

    Hackney, United Kingdom 4Recruitment Services Full time

    **Cabinet Support Officer - Hackney (Temp Vacancy)** **Umbrella Pay Rate:£21.00ph** **Full-Time (37 hours)** **Job Purpose**: To work as part of the Mayor & Cabinet Office providing a comprehensive, coordinated and efficient support service to the Council’s senior leadership, enabling the Mayor and Cabinet to deliver their strategic...

  • Cabinet Support Officer

    1 month ago

    Hackney, United Kingdom chase recruitment group ltd Full time

    **PURPOSE OF THE JOB**: To work as part of the Mayor & Cabinet Office providing a comprehensive, coordinated and efficient support service to the Council’s senior leadership, enabling the Mayor and Cabinet to deliver their strategic objectives. - To provide a proactive, reliable and confidential support service to members of the Mayor’s Cabinet,...

  • Benefits & Housing Needs Officer (Contract, Temporary)

    1 month ago

    Hackney, Derbyshire, United Kingdom AKTON Resourcing Ltd Full time

    Benefits and Housing Needs Officer To formally respond to all stage 1 assigned casework / follow-ups, Members Enquiries, MP enquiries, Mayor & Cabinet Enquiries and Freedom of information requests within the standard KPI turnaround time and to occasionally assist the exploratory enquiries of the Business Improvement & Complaints Team (BACT) with stage 2...

  • Benefits & Housing Needs Officer (Contract, Temporary)

    1 month ago

    Hackney, Derbyshire, United Kingdom Carrington Blake Recruitment Full time

    Hackney council are looking for a Benefits and Housing Needs Officer To efficiently track, monitor and prioritise business critical casework responses and FOI’s by order of deadline or by instructions from line management or higher. 3) To formally respond to all stage 1 assigned casework / follow-ups, Members Enquiries, MP enquiries, Mayor & Cabinet...

  • Benefits and Housing Needs Officer

    5 days ago

    Hackney, Derbyshire, United Kingdom Carrington Blake Recruitment Full time

    Hackney council are looking for a Benefits and Housing Needs Officer To efficiently track, monitor and prioritise business critical casework responses and FOI’s by order of deadline or by instructions from line management or higher. 3) To formally respond to all stage 1 assigned casework / follow-ups, Members Enquiries, MP enquiries, Mayor & Cabinet...