Billing Administrator

**Accounts Administrator / Ashby-de-la-Zouch / Permanent / Office-Based / £19,000 - £23,000**

Macildowie are excited to be working with this exclusive client as they continue to grow and develop their Credit and Collections team out of their office based in Ashby-De-La-Zouch.

**our Responsibilities**
- Review and calculate pro-rata adjustments accurately
- Gather, analyse, and correctly interpret information from multiple sources to support credit note generation.
- Process invoices and credit notes through our service system and Sage.
- Enable automation by approaching and updating records of paper-based customers.
- Obtain new purchase orders from existing customers and update records accordingly.
- Upload invoices to 3rd party portals
- Advise, update and monitor annual price increases.
- Build and maintain relationships with other departments within the business.
- Work in collaboration with the credit control team and internal account managers to ensure the timely resolution of customer queries.
- Achieve agreed KPIs to ensure customers receive a quick resolution to all invoicing queries.
- Raise refund requests where appropriate.
- Complete periodic reports on invoice and credit note generation

**Required Experience**
- A minimum of 1 years' experience within an administration environment.
- IT literate with solid experience of Microsoft packages
- including Excel.
- Confident mathematical skills
- Experience with accounting software such as sage & Netsuite
- Experience with CRM systems such as Salesforce
- The ability to build solid working relationships with colleagues
- Meticulous attention to detail
- Organised and conscientious
- Ability to communicate at all levels
- Positive and vibrant attitude
- Adaptable and Personable

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