Customer Executive
6 months ago
Recruit4staff is proud to be representing their client, a leading Manufacturer in their search for an experienced **Customer Executive** to work in their busy office based in **Wrexham**
**For the successful Customer Executive, our client is offering**:
- £24,000 per annum
- Days role, Monday - Friday 9am-5:30 pm
- Permanent position
- Benefits: 20 days holiday + Bank Holidays, Company Pension Scheme, Free Parking
**The Role of the Customer Executive**:
- Manage the inbound enquiries from existing customers with regard to their orders and deliveries
- Assist the sales manager with new enquiries and providing initial information to customers at request
- Progress to processing customer orders and planning orders for production
- Use SAP & Sage system to manage customer enquiries, orders and delivery time-scales
- Assist with complaints and investigate issues with customers and the sales manager
- Make outbound calls to customers who have expressed an enquiry from existing clientele and new business
- Use MS Excel to manage reporting of orders outstanding
**What our client is looking for in a Customer Executive**:
- Experience working in a customer service role from a fast paced manufacturing / logistics environment - **ESSENTIAL**:
- MS Excel Working Knowledge - **ESSENTIAL**:
- SAP or SAGE system Knowledge - **ESSENTIAL**:
- Good Communication Skills
Key skills or similar Job titles: Customer Service, Administrator, Customer Advisor, Production Admin, Sales Administrator
Commutable from: Chester, Wrexham, Runcorn, Warrington, Llay, Buckley, Flint, Deeside
This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
**Job Reference: opp-20526**:
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