Customer Experience Administrator

3 weeks ago


Liverpool, United Kingdom The Forshaw Group Full time

This will be a busy and varied role, providing comprehensive administration support to the management & surveying teams, including diary management, data entry and general day to day duties. You will have great administration skills and be a confident communicator, both on the telephone and face to face. You must also have a good understanding of handling confidential information. You will be proficient in the Microsoft Office package and be adept at learning bespoke software systems.

**Vacancy description**
- Managing incoming mailbox
- Data input
- Greeting visitors at reception
- Completing tasks assigned by other team members ensuring that deadlines are met, and work is completed correctly
- Updating computer records
- Taking payments over the phone
- Attending departmental meetings

**Desired skills**
- Strong focus on delivering and meeting customer expectations
- Organised approach and excellent time management
- Computer literacy
- Confident telephone manner with the ability to communicate with a wide range of customers at all levels
- Ability to work on own initiative and prioritise demanding workloads accordingly.
- The ability to work effectively as a team**Personal qualities**
- Confident
- Reliable
- Willing to learn
- Well presented

**Salary**

Dependant on experience

**Desired qualifications**

GCSE, or equivalent, Maths and English Grade A-C or 9 - 4.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

Work Location: In person



  • Liverpool, United Kingdom The Forshaw Group Full time

    This will be a busy and varied role, providing comprehensive administration support to the management & surveying teams, including diary management, data entry and general day to day duties. You will have great administration skills and be a confident communicator, both on the telephone and face to face. You must also have a good understanding of handling...


  • Liverpool, United Kingdom MC Academy Full time

    We’re looking for a Student Experience Administrator to join us in Liverpool, as we open our new branch! Experience working with teams in other locations is a plus, as you’ll work closely with our existing school in Manchester (est. 2005). **Position Summary**: As our Administration Officer, you’ll report directly to the school’s Administration...

  • Customs Administrator

    1 month ago


    Liverpool, United Kingdom Pertemps Network Group Full time

    **Customs Administrator**: - 8201012401 Applicants **£24,000 Per Annum** - Full Time**Permanent** **Liverpool, Merseyside** **Administration** **Job Description**: **Customs Administrator** **Liverpool** **£24,000 basic salary** **Monday to Friday 9:00am to 5:30pm** **Permanent** An international logistics company in Liverpool are currently seeking a...


  • Liverpool, United Kingdom HSB Full time

    Customer Experience Specialist **Company** HSB **Location** Liverpool, United Kingdom **Role: Customer Experience Specialist** **Location: Birkenhead/Manchester (or within a commutable distance)** **Hybrid working - 2 days per week in Birkenhead** **Brand: Premier Guarantee** **Permanent** **Role Purpose**: To create long-term, trusting relationships...


  • Liverpool, United Kingdom Search Consultancy Full time

    **Customer Service Administrator** - ** Liverpool City Centre**: - ** Salary - £19,500 - per annum**: - ** Permanent Contract**: - ** Monday - Friday, 9am - 5pm** My client based in central Liverpool is looking to recruit a proactive Customer Service Administrator to provide administrative and case support and provide excellent customer service. The...


  • Liverpool, United Kingdom University of Liverpool Full time

    The role holder will be a key member of the School of Physical Sciences administrative team with a specific responsibility for student administration and a focus on examination, assessment and attendance monitoring. This role holder will be a member of the wider Student Experience (Education) Team, assisting the Team Leader and Coordinator with...


  • Liverpool, United Kingdom Slater Gordon Full time

    **Customer Legal Administrator - Slater & Gordon** **Location: Brunswick Business Park, Liverpool, L3 4UU** **Salary: £Competitive** **Contract Type: Permanent full time** **Working Pattern: 5 days a week Monday to Friday, 37.5 hours** Slater and Gordon are a leading consumer law firm, and our mission is to give people easier access to world class...


  • Liverpool, United Kingdom University of Liverpool Full time

    An exciting opportunity has arisen for a customer focused, highly organised and dedicated individual to join the University of Liverpool¿s triple-accredited Management School (ULMS). You will be joining a highly motivated and professional team of 18 Student Experience Administrators, who provide administrative support relating to both assessment and...


  • Liverpool, United Kingdom University of Liverpool Full time

    We are seeking to appoint an experienced administrator to join the Faculty Postgraduate Directorate Masters Programmes Team. The team is focussed around supporting the development of new and existing Masters programmes to enhance our offer to students. This includes online, Master of Science and Master of Research Programmes. The team also has responsibility...


  • Liverpool, United Kingdom University of Liverpool Full time

    We are seeking to appoint an experienced administrator to join the Faculty Postgraduate Directorate Masters Programmes Team. The team is focussed around supporting the development of new and existing Masters programmes to enhance our offer to students. This includes online, Master of Science and Master of Research Programmes. The team also has responsibility...


  • Liverpool, United Kingdom Search Full time

    Customer Service Administrator Location: St Helens Salary: 23,000 per annum + 2000 bonus per annum Contract: Full time, Permanent Hours: Monday - Friday, 8:30am - 4:30pm My client based in St Helens is looking to recruit a Customer Service Administrator to work out of their main office on a permanent basis, offering a salary of 23,000 per annum...


  • Liverpool, United Kingdom Purchasing Professionals Full time

    **Customer Service Administrator - Liverpool City Centre - Permanent - Full time** *Hours of work: 40 hours per week Monday to Friday, 8am - 5pm or 9am - 6pm on a rota basis, working 1 in 4 Saturdays with a lieu day off the following week. There will also be a requirement to work overtime on weekends during the busy student turnaround period and check in...


  • Liverpool, United Kingdom Raewyn Consultancy Full time

    **We are currently recruiting for an experienced Customer Service and Claims Administrator to join our client based in Liverpool City Centre. The role is working for an award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. The...


  • Liverpool, United Kingdom Raewyn Consultancy Full time

    **We are currently recruiting for an experienced Customer Service and Claims Administrator to join our client based in Liverpool City Centre. The role is working for an award-winning company who are the largest provider of their service in the UK. They are recognised as a five-star provider by their community and are rated as excellent on Trustpilot. The...


  • Liverpool, United Kingdom Lawtons Ltd Full time

    **About us** Lawtons Ltd is a small business in Liverpool, L3 7HJ. We are professional, fast-paced and demanding. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training **Responsibilities**: - Provide customer service support to customers in a timely and professional manner. - Answer customer inquiries and...


  • Liverpool, United Kingdom Page Personnel - UK Full time

    Thriving growing business - Progression opportunities **About Our Client**: Page Personnel are currently working with a growing telecoms company who have a exciting opportunity for a Customer Service Administrator to join their busy team on a permanent basis. - Liaising with Contact Centre to assist with questions and concerns - Create and close customer...


  • Liverpool, United Kingdom Page Personnel Secretarial & Business Support Full time

    This role would ideally suit someone who has held a similar position previously and has an interest in telecoms. In the last 3 years they have seen rapid growth with the team tripling in size in the last year. Due to this they are now hiring a Customer ServiceAdministrator to join them on a permanent basis. **Client Details** Page Personnel are currently...


  • Liverpool, United Kingdom University of Liverpool Full time

    The School of Histories, Languages and Cultures is seeking to employ a Student Experience Administrator (Education) to provide administrative support to staff and students including ensuring the effective co-ordination and implementation of policies and procedures, co-ordination of administrative arrangements, responding to many routine enquiries on behalf...


  • Liverpool, United Kingdom University of Liverpool Full time

    We are seeking a Student Experience Administrator (Enhancement) who will be a key member of the School of Physical Sciences administrative team with a specific responsibility for student administration and a focus on continuous improvement projects. You will be a member of the wider Student Experience Enhancement and PGR team, assisting the Team Leader and...


  • Liverpool, United Kingdom University of Liverpool Full time

    You will be a key member of the School of Physical Sciences administrative team with a specific responsibility for student administration and a focus on continuous improvement projects. You will be a member of the wider Student Experience (Enhancement and PGR) Team, assisting the Team Leader and Coordinator with administrative aspects of enhancement projects...