Front of House

1 week ago

Cambridge, United Kingdom Clip 'n Climb Cambridge Full time

Are you looking for a part time role within the busy and brilliant world of Hospitality?
- Looking for something a little bit different?
- Coming with great Customer Service skills, bags of energy and enthusiasm and up for a challenge?

**Then THIS could be the perfect role for you**

Come and join the crew here at **Clip 'n Climb Cambridge** - Your award-winning ‘climbing centre meets theme park’ right here in Cambridge - as we are on the lookout for a new member of the team to come on board as a member of our **FRONT OF HOUSE & CAFÉ** team.

**We are looking for someone who has regular availability on Saturday and/or Sundays. Shift lengths are generally between 4 and 8 hours. Extra hours will be available in school holidays.**

Clip ‘n Climb Cambridge is one of two climbing centres run by Walthew Leisure. Our sister centre is Climb Quest MK. Walthew Leisure is run by Beth and Chris Walthew, and is an independent, family-run company.

We are all about CHALLENGE, EXCITEMENT, CONFIDENCE, ACHIEVEMENT (and, of course, SAFETY). Our job is to help people feel proud of themselves and have fun at the same time - the people being our guests, our teammates and of course, ourselves.

The role of **FOH and Café Assistant** is to work alongside your Team to successfully run the reception, café and kitchen and ensure customers’ expectation of food and drink and customer service are met. This could include any aspect of the café operation from preparing food for birthday parties, serving in our cafe, hosting birthday parties, cleaning and maintenance of equipment and facilities, working on reception, answering enquiries, and ongoing efforts to maintain our high standards of health and safety and customer-care.

So - WHO is it we are looking for?

We believe that you will be someone who is:

- Great with customers. You're proud to represent your place of work and love to create an exciting, positive customer experience to keep your guests coming back for more.
- Someone who thrives in a busy and fast-paced environment
- Someone with a professional outlook, able to work under own initiative without supervision.
- Excellent in terms of interpersonal and communication skills with children and adults.
- Punctual Time-keeping is important to you and you're naturally organised and able to prioritise your workload.
- Well-presented with a high standard of personal hygiene and appearance.
- An enthusiastic team player able to work with other colleagues in a dynamic business.
- Upbeat and positive - able to work as part of a team with a cheerful disposition and remaining calm under pressure.
- Able to demonstrate attention to detail and follow company procedures.
- Interested in sport and physical activities - it's what we do, and it’s great if you can help on the arena from time to time
- Happy to climb to a height of 10 metres

A career with Clip 'n Climb Cambridge could be perfect for you if you’re looking for a brand-new challenge within an exciting, dynamic environment where no two days are the same. If this is sounding like a match for your skills and experience, then we would really love to hear from you. A full job description containing a more extensive list of what the role is expected to look like on a day-to-day basis, is available.

We’d love to find out as much about you as we can so, alongside sending us your CV, please do give us the lowdown on YOU and your own career story to date. Tell us WHY this role has jumped out at you and feel free to give us some examples of how your experience could be a match for us. We can’t wait to hear from you

**Job Type**: Zero hours contract

Pay: £7.50-£11.44 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme

Schedule:

- Weekend availability

Application question(s):

- Please confirm that you have read the job description, and visited our website to find out what we do.
- Do you have availability on Saturdays?
- Do you have availability on Sundays?
- Do you have availability in school holidays?

Work Location: In person

Application deadline: 07/01/2024

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