Room Attendant/housekeeping

6 months ago


Gloucester, United Kingdom The Thatch Inn, Gloucester Full time

**About us**

The Thatch Inn is a 14th Century family owned Inn, with 23 bedrooms.

We are a fairly small team looking for like minded individuals to join us and help make us one of the best out there.

As part of the Housekeeping department, you will ensure that all the bedrooms and bathrooms are cleaned to the highest standard on a daily basis and that public areas of the hotel are maintained clean and tidy

You’ll deal with any reasonable requests from guests professionally and politely, ensure lost property is handed to your manager and report any maintenance issues in a timely manner.

We are looking for someone with a flexible approach to work, a ‘can do’ attitude and great attention to detail.
You’ll be passionate and take pride in your work. You’ll also need to be punctual, well presented and helpful to guests at all times.

**Duties**:

- Clean and tidy guest rooms and common areas according to established standards
- Change bed linens, replenish towels, and restock amenities
- Vacuum carpets, sweep and mop floors
- Dust furniture, fixtures, and surfaces
- Empty rubbish containers and replace liners
- Report any maintenance issues or damages to the appropriate department
- Respond to guest requests in a timely and professional manner
- Maintain a friendly and welcoming demeanor when interacting with guests
- Follow all safety protocols and procedures

**Requirements**:

- Previous experience in a hotel or hospitality setting is preferred
- Excellent attention to detail and organisational skills
- Ability to work independently and as part of a team
- Strong communication skills, both verbal and written
- Ability to prioritise tasks and manage time effectively
- Flexibility to work weekends, holidays, and varying shifts as needed

**Job Types**: Part-time, Permanent

**Salary**: £11.42 per hour

Expected hours: 16 - 30 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Application question(s):

- Are you able to attend interview in GL2

**Experience**:

- housekeeping: 1 year (preferred)

Work Location: In person

Reference ID: MG/HK/April24



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