Team Leader

6 months ago

Irvine, United Kingdom VoiceAbility Full time

**_Do_** **_you want to work with a leading advocacy charity organisation supporting those in need? _**

**_Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?_**

**_ Are you keen to make a difference to people who want to be heard?_**

Then come and join us here at VoiceAbility.

We are looking for a new Team Leader to join our team covering North Ayrshire and surrounding areas. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

**About us**

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.

**About the role?**

We have an exciting opportunity for a Team Leader to join our team covering North Ayrshire and surrounding area. You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.

Your role will require you to travel across the area to meet with your colleagues and be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.

**About you**

We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.

You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved.

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

You will be experienced in communicating with commissioners and writing up reports to demonstrate all performance measures.

**How will you make a difference?**

You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven.

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis. Assisting them to grow in confidence and empowering them to assist those in need of support.

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.

**Benefits**
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme.
- Supportive working environment fostering a good work/life balance.
- Support with continuous professional development.

**Equality and Diversity**
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

**How to apply**

**Important Dates**:
**Want to know more about VoiceAbility and the role?**

Please call Emily Johnston, Operations Manager, on 07593525666 for an informal chat.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

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