Operations Executive

6 months ago

Hassocks, United Kingdom neoci Full time

**Operations Executive**

**Salary: 30k - £34k**

**Onsite - Hurstpierpoint**

**Drivers licence essential due to location**

**About the job**

Our client is looking for an Operations Assistant to join an award winning support team, to provide communication services to UK businesses. Working alongside the Operations Manager, your role will involve placing orders and managing projects, configuration of UC solutions, and support across our Voice, Data, Mobile and Security products.

**Responsibilities**
- Managing customer expectations throughout the installation process
- Configuration of end user solutions and hardware
- Manging and configuring UC solutions alongside the engineering team
- Working with the support team during larger deployments
- Providing support and advice to existing clients
- Ability to investigate, diagnose and troubleshoot installation related issues
- Liaison with 3rd party suppliers

**Qualifications**
- Previous support experience of UC solutions - preferably Gamma Horizon or from an IT support environment
- Experience of working with WLR, Mobile and Data products is preferable
- A can-do attitude, and team player
- Provisioning experience would be an advantage
- Investigative skills and desire to problem solve
- Excellent communication skills (both verbal and written)
- Passion for emerging technologies and self-development
- Knowledge of Microsoft Office and 365 products

**Salary**: £30,000.00-£34,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Telecommunication: 1 year (required)

Work Location: In person

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