Senior Wall Staff

7 months ago


Bolton, United Kingdom Rock Over Climbing Full time

We’re currently looking for a highly motivated, organised individual to join our amazing team, and help us continue to take Rock Over Climbing to the forefront of British climbing.

Weekend and Evening work will be central to the role.

**Job Specification**:
The Senior Wall Staff will report directly to Senior Management and split shifts between instructional/desk work and also management the day to day aspects of the centre during Duty Manager shifts.

They will also ensure the following;
- A high level of customer service is delivered as expected by Rock Over Climbing and its customers
- That the centre is presented to the highest quality, this involves overseeing cleaning staff and cleaning throughout the day
- All necessary paperwork is completed throughout the day e.g. Safety briefings, bookings and registrations
- That a high level of quality is maintained for all instructed and coached sessions
- That they are representing Rock Over Climbing by acting professionally at all times

**Essential**:

- Experience in building, motivating and managing teams
- Excellent communication and leadership skills
- Be energetic and hardworking, and able to use own initiative
- Able to quickly and efficiently problem-solve
- Actively seek to improve the company in any way that they can

**Desirable**:

- CWI/RCI and other MLTB qualifications
- Experience routesetting
- Experience of climbing coaching and instruction
- Experience as duty manager in a leisure centre/climbing centre
- Experience in a retail environment
- There will be the opportunity to provide cover for shifts.

34 hours p/w

Although the 34 hours will be specifically at ROC Bolton, there will be an opportunity to take additional cover shifts at ROC Central and ROC Sharston if the successful applicant wishes to do so.

£11.44 p/h during Wall Staff Shifts

£12.50 p/h during Duty Manager Shifts

Start date: early-mid March

**Job Types**: Full-time, Permanent

**Salary**: £11.44-£12.50 per hour

Expected hours: No less than 34 per week

**Benefits**:

- Casual dress
- Company events
- On-site parking

Schedule:

- Day shift
- Holidays
- Overtime
- Weekend availability

Work Location: In person



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