Underwriting Support Administrator

1 week ago

London, United Kingdom Aegis London Full time

**Job profile**:
**Job title**: Underwriting Support Administrator

**Location**:London (Hybrid)

**Employee status**: Permanent

**Company overview**:
AEGIS London writes a diversified book of business through Syndicate 1225 at Lloyd’s where, year after year, we’re ranked in the top quartile for performance.

In an increasingly complex and volatile world, brokers and clients are looking for risk transfer partners who are accessible, resourceful and there for the long haul. At AEGIS London, our structure and our mindset mean that our resources are an excellent match for your risks.

**Purpose of the role**:
As an Underwriting Support Administrator you will provide support to underwriting teams, carrying out administrative tasks and liaising with other teams ensuring the underwriters can focus on developing their portfolios. You will work within the Underwriting Support Team (UST) and form part of the AEGIS Operations department.

**Duties and accountabilities**:

- Development of underwriting and technical knowledge to support the role
- Resolution of outsource provider queries in relation to messaging, Intrali, workflow and Lloyd’s Brussels
- Develop and maintain good working relationships with Underwriting teams
- Provide administrative support to underwriters, including;
- Management of daily workflow, in particular queries and ad-hoc questions via the Operations inbox
- BAU, Document Management System, AEGILITY and OpenBox administration
- Assist with quality control checks for Intrali VIPR, endorsement entry and risk capture where required
- Provide system training to new starters once established
- Create and maintain system training materials for our internal HUB
- Assist with month and Year end closing
- Develop and maintain a strong relationship with outsource provider
- Assist with UAT processes and when required
- User Acceptance Testing as required
- Various ad-hoc projects

**Skills, knowledge and experience**:

- Be computer literate, they should have the ability to develop a full understanding and capability of in-house and MS systems including a good working knowledge of Microsoft packages including Word and Excel
- Be educated to GCSE standard or equivalent with numerical and analytical ability including grade A-C in Maths and English. Also prepared to study towards Chartered Insurance qualifications
- Excellent organisational and administrative skills with attention to detail and ability to look at the wider picture when problem solving
- well developed communication and social skills

**AEGIS Values**:
**Fairness and respect**:
We make decisions considering the best interests of key stakeholders. We are direct and straightforward in our actions, working collaboratively to create a culture of fairness and respect.

**Open and inclusive**:
We act with integrity, valuing diversity of thought and background. We take time to listen to the needs of our customers, stakeholders and colleagues working together to seek and share information.

**Ambitious**:
We have a passion for success, aspiring to be recognised as best in class. We embrace new opportunities, encouraging innovation in pursuit of our goals.

**Striving to be better**:
We strive to improve at all times, challenging complacency, being agile and adapting to change. We always seek to improve our customers’ experience with us.

**Investing in people’s potential**:
We provide an environment where each employee can reach their personal potential. We encourage personal accountability for performance and individual ownership for growth and success.

As a business, we understand individual circumstances may differ and aim to be adaptable and to support flexible working practices. Talk to our recruitment team to understand how AEGIS London can help support you in reaching your full potential.

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