Part Time Office Administrator

3 months ago


Letchworth, United Kingdom Home Instead Full time

Company Description

Home Instead is the world’s leading provider of **Care and Companionship** services for older people. We provide **award winning training** and have an excellent reputation; we are immensely proud of the quality of care we provide. Our Care Professionals build bonds of trust which enables us to provide person centred care. We have an **Outstanding CQC rating**.

**Job Description**:
We need an Administrator to do the jobs we don’t like. This is a great opportunity to get stuck into a high performing laid back team.
To be successful in this role, a good sense of humour is essential but not necessary. You will need to be organised, structured, good at multi-tasking and able to manage your own time.

**Qualifications**:
**What Will You Be Doing From Day To Day**
- Create order from the chaos that one of us has created.
- Support the recruitment process in obtaining references for new employees.
- Screening telephone calls, handling queries, and acting as “Gatekeeper”.
- Sending out birthday and thank you cards only to those who deserve them.
- Completing Care Professional appraisals and one to one supervision either in person or via zoom.
- Arranging post and ordering office supplies, including PPE.
- Printing and other administrative tasks that may arise.
- Enter into the odd provoked battle with the printer.
- Make endless cups of tea, coffee and occasionally correct our grammar.

**Essential Skills**
- Comfortable with Microsoft Office, particularly Word and Excel.
- A good communicator, but we are willing to consider exceptional communicators.
- Providing that discreet and confidential service as in any support role.

**Personal Criteria**
- A “can-do” attitude with persistence to chase for information and a resilience to get the job done.
- A great manager of your own time and work at a great pace (we’re not always busy, but we like to tell people we are)
- A great telephone manner and always show ambassadorial qualities to both colleagues and customers.
- You will have access to privileged and confidential data about our business and our people so you must be discreet, dependable, and of course confidential.
- Proven experience in a similar role with references.

Additional Information
**Start Date**:ASAP

**Basic Salary**:£14,000 pro rata

**Location**:Letchworth Garden City

**Hours**:4 hours a day, Mondays - Fridays

**Benefits**:

- Paid annual holiday (pro rata)
- Company pension
- Blue Light Discount
- Access to endless tea and coffee which you will make.
- Referral Program worth £200
- Career development and study for NVQ in Health and Social Care.
- Award-winning learning and development and support to achieve qualifications. Paid Training / On-line / Dementia Training and much more
- Paid DBS
- 28 days annual leave inclusive of bank holidays (pro rata)
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental, and financial issues
- Excellent recognition schemes such as 'Kindness in Care' and Long Service Awards
- 1:1 Mentoring
- Discount for Carers Card
- Monthly Care Professional Awards

We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.



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