Crematorium Operative

We currently have an opportunity for a Crematorium Operative to join our team.

If you take pride in what you do, are committed and professional, you could help our team of caring professionals deliver an outstanding service to families. Working as part of a small team, you’ll provide a courteous, efficient, effective and dignified service to all clients. This will include all aspects of the operation of the Crematorium.

Key responsibilities;
- Prepare the service hall and associated areas for services and ensure they are carried out in accordance with the agreed arrangements
- Attend services, provide direction and guidance to funeral directors, clergy/officiants and the bereaved before, during and after services
- Carry out the cremation of human remains in accordance with statutory requirements, operating appropriate equipment in line with set guidelines
- Ensure the collection, identification, storage and final disposal the cremated remains in the grounds is undertaken and documented appropriately
- Open and close the grounds and buildings, out of hours on a rota basis at the appropriate times. Ensure the Book of Remembrance is turned daily as appropriate
- Undertake basic care, cleaning and maintenance of buildings, grounds and ancillary equipment
- Undertake general cleaning and preparation of all areas of the Crematorium
- Liaise with and assist funeral directors, clergy/officiants, the bereaved and members of the public and provide the highest possible standards of service
- Be proactive in community activities to promote Southern Co-op
- Undertake any other duties that may reasonably be required in support of the Crematorium operation and associated office functions as required

Key Experience, Knowledge and Skills;
- Ability to demonstrate an understanding of the needs of the bereaved in a sympathetic, compassionate and understanding manner
- Good communication skills with a confident and professional manner
- Ability to operate machinery and equipment in accordance with set guidelines
- Physically able and aware of manual handling techniques
- Computer literate with basic administration and keyboard skills
- Ability to work as part of a team and without direct supervision or immediate support
- Ability to build/promote links within the local community