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Administrator

4 months ago

Guildford, United Kingdom Ministry of Justice Full time

**Administrator - Central Referral Unit - 73592**
**£20,126 - £23,182**
**Guildford**:
This is a one step interview process and the interview may take place via Microsoft Teams.

**Overview of the job**:
This is an administrative job within the National Probation Service.

**Summary**:
The jobholder will provide administrative support within the Probation Service (PS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

**Responsibilities, Activities & Duties**:
The job holder will be required to carry out the following responsibilities, activities and duties:

- Responsible for screening Approved Premises referrals and processing them according to internal systems;
- Responsible for acting as a point of contact between the Probation Practitioner and the Approved Premises Managers and Area Managers;
- Ensure the effective administration of referrals;
- Collate data for analysis;
- Prepare, maintain and collate records, files and management information, in accordance with the standards required.
- Act as single point of contact within unit for specialist area of work as required
- Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the LDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
- To work within the aims and values of PS and NOMS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder.

**Behaviours**:

- Delivering at Pace
- Making Effective Decisions
- Working Together
- Changing and Improving
- Managing a Quality Service

**Essential Experience**:

- Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour
- Use and work on own initiative

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh

**Technical requirements**:

- Good keyboard and IT skills including proficiency in MS Office Word, and proficient skills in Excel
- Possess basic numeric skills.

**Ability**:

- Ability to use databases

**Salary**:
£20,126 - £23,182

**Additional Information**:
**Working Arrangements & Further Information**

Standard working hours are 37 hours per week excluding breaks which are unpaid.

**Benefits**

The MoJ offers a range of benefits:
**Annual Leave**

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis

**Pension**

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

**Training**

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

**Networks**

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

**Eligibility**

**Support**
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- Pa