Debt and Money Adviser, Dorset and Hampshire

3 weeks ago

Hampshire, United Kingdom The Royal British Legion Full time

Job title

Debt and Money Adviser, Dorset and Hampshire (Homebased)

Job reference

R17020-23

Date posted

23/06/2023

Application closing date

09/07/2023

Location

Dorset & Hampshire

Salary

£28,900 per annum

Package

Permanent. Full Time 35 hours per week. 28 days Annual Leave plus Bank Holidays, Employee Assistance Helpline, Life Assurance. Voluntary Benefits: Group Pension Plan, Cycle to Work Scheme, Charity Worker Discounts

Contractual hours

35

Basis

Full time

Job category/type

Services - Welfare, Pensions and Grants

**Job Title: Debt and Money Adviser**

**Area: Dorset and Hampshire**

**Location: Homebased covering Dorset and Hampshire**

**Contract: Permanent, Full Time, 35 hours per week**

**Salary: £28,900 per annum**

**_ Would you like to be part of the team providing specialist debt and money advice that could have a real impact on people’s lives?_**

**We have an excellent opportunity **for a Debt and Money Advisor, covering the **Dorset and Hampshire** region.**

**As a Debt and Money Adviser you will**:

- Manage referrals and ongoing caseload to ensure clients receive appropriate and timely support.
- Provide specialist level debt casework, advising on legal position and all suitable debt options, maintaining professional advice standards in line with the Financial Conduct Authority.
- Carry out benefit calculations and income maximisation through the take up of appropriate benefits, identifying and advising on entitlement - full training provided.
- Act for the client where necessary; drafting letters, obtaining medical evidence, and researching case law as appropriate.
- Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation, using the IT software provided.
- Develop and maintain local contacts with agencies and charities associated with debt and benefit issues. These will include MOD, DWP, NHS, local authorities, and service charities.
- Living within the Dorset and Hampshire and having a clean driving license and access to your own vehicle is essential in being able to undertake this role._
- Please note this role will be Home based with occasional travel to RBL offices and/or throughout the region, in addition to Home Visits and Tribunal representation throughout the region when required. _

**Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.**

***

The Benefits, Debt & Money Advice Service at the Royal British Legion is unique. At RBL, our service is:

- **Holistic** We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees. Our services can change people’s lives.
- **Connected** We work from home as part of a strong Regional & National team and manage our own diaries accordingly.
- **Dynamic** We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

**_ For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert._**

**Closing Date**: 9th July 2023

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

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