Technical Graduate
2 months ago
**Your Company**:
This role sits within a fast growing and innovative technology and IT solutions company who have been operating for over 30 years within their industry, leading them to be incredibly successful and allowing them to continuously expand their functions across the business, including in their IT and service operations departments and allowing them to take on promising young individuals who are wishing to embark on an exciting career and develop their skills as part of a supportive programme. This position within the team will enable to company to continue to deliver its outstanding levels of customer interactions and maintain the very strong relationships they have spent years building which has seen clients renewing their contracts year upon year, but it will also allow the individual to grow with the team and learn skills as they go to fully develop their abilities.
**Your Roles & Responsibilities**:
While in this role you can expect your duties to include but not be limited to:
- Assisting to deliver detailed and high-quality levels of technical support to clients
- Being a point of contact for each client regarding technical queries
- Helping to resolve queries and issues within a timely manner and to a professional level
- Identifying ongoing solutions tailored to each customer
- Working as part of the of Service Operations team to support customer operations
**What you will need to Apply**:
**What you will get in Return**:
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