Customer Service Advisor
6 months ago
Hawkins Motor Group are now recruiting, we are a family business established in 1933 and currently employ over 250 staff members and represent 6 fantastic brands at 8 locations across Cornwall.
We are looking for an individual to join our friendly team as a **Customer Service Advisor **at our busy Peugeot, Kia & MG main dealership in **Hayle**.
The position is full time and you must be able to work both individually and as part of a team, be conscientious and process driven, stay positive at all times and have the motivation and determination to impress our customers on every occasion.
This is a key role within the department, reporting to the Service Manager as well dealing with our customers face to face and on the telephone.
Experience within the Motor Industry in a similar role is a necessity however training will be provided.
Monday - Friday 08:15-17:30, in the past we have operated a 1 in 3 Saturday morning rota amongst advisors, but have no plans currently of re-starting that.
Competitive salary (level dependent on experience) + Bonus opportunities + Manufacturer incentives and bonuses based on customer satisfaction.
**Benefits**:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Ability to commute/relocate:
- Hayle: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- customer service/facing: 2 years (required)
Licence/Certification:
- UK Drivers Licence (preferred)
Work Location: In person
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