Relief Driver

Welcome to Hovis. We are the proud guardians of over 130 years of baking experience that make up our iconic and much-loved brand. We produce bread and bakery products created with Hovis goodness at the heart of each. We deliver around 1.3million loaves, every day of the week throughout the UK and Ireland, where we also make Mothers Pride and Ormo products.

We are 2,800 people working within 8 bakeries, 1 flour mill, and 2 regional distribution centres across the UK. Our success is a result of the hard work of our people; they are experts in their field whether it’s baking, manufacturing, logistics, engineering, or the many departments within the central functions team based in our head office in High Wycombe. We are a values-led business and expect our colleagues to live, breathe, and embed Quality, Accountability, and Trust into their ways of working.

JOB PURPOSE

To carry out a van selling role for our products in various stores across Northern Ireland. This role will involve covering for holidays and sickness for various van sales routes within various cells. The role will require a flexible approach to work, as you may be assigned to different routes on daily, weekly or monthly bases.

KEY ACCOUNTABILITIES & RESPONSIBILITIES
- Pre-journey checks - It is important that enough time is allowed for checking vehicles prior to the commencement of all journeys as detailed in the driver handbook. The Company recognises that checks are crucial and health and safety comes first. The driver will be expected to explain any unnecessary delays.
- Duties at point of delivery - The Company along with the driver’s Health and Safety Officers will implement a full Safety Review to assess the possibility of the drivers using the Dock Levellers and Scissor Lifts at stores. If safe working practices can be agreed, a driver’s duty at point of delivery will then include use of this equipment.
- Self Presentation - As representatives of the company whilst driving on the public highway and interacting with customers, all drivers will present themselves in uniform and be of smart, clean and presentable appearance. Persistent failure to do so may result in disciplinary action being taken.
- Route Timeliness - Drivers are expected to complete the route profile with an efficient, careful and courteous driving style according to nominal route timings allocated to ensure on time customer deliveries. Any unavoidable delays should be reported. Tachograph and working time laws take priority and all breaks requirements must be complied with.
- Sales Performance - The convenience sector is serviced via a Van Sales operation and underpinned by a commercial strategy with various supporting driver KPI’s e.g. core range listing, product stock out, sales maximisation, point of sale / off shelf displays, etc.

Functional/Operational Responsibilities:

- Merchandising - Drivers are expected to merchandise product in stores appropriately
- Stock Management - responsibility for managing waste levels, returns, sales etc
- Fixture Management - responsibility for fixture management strategies as instructed by management of route
- Core Range Compliance - Ensure that standard of compliance set by management of route
- Customer Services - as a representative of Hovis Limited always demonstrate excellent customer services, through excellent communication skills to build and maintain relationships with both internal and external customers
- Flexible Approach - always have a flexible approach to work to reflect the needs of the business
- KPI Reporting - ensure accurate and timely reporting on all KPIs set by management
- Management Briefings - attending management briefings as and when required in a timely and professional manner
- Legally Compliant - Ensure that you adhering to all legal standards, internal polices and procedure at all times

KNOWLEDGE & SPECIFIC JOB SKILLS

Essential
- Full Clean Driving Licence Category C1
- Past experience of muli-drops
- Pervious IT experience
- Ability to demonstrate excellent communication skills
- Ability to demonstrate excellent customer service skills

Desirable
- Driving Licence Category C
- Handset Experience

Why work for us and our benefits:
At Hovis, we understand the importance of looking after our colleagues, so we provide a variety of benefits in addition to their salaries. The benefits we provide at Hovis are as varied as the people who receive them but they are offered with the intention of creating value to them personally over and above their salaries
- There is a range of colleague benefits available, which individuals can select based on their needs.
- Our benefits scheme is called Hovis Choice, which offers a variety of savings and cashback offers on day to day living and much more including eyecare vouchers, and a healthcare scheme to suit everyone. It also includes our Cycle to Work scheme where you can obtain a brand new bike at a significant saving
- We offer competitive annual leave