Restaurant & Events Supervisor

**Job Title**: Restaurant & Events Supervisor

**Managed by**:Head of Food & Beverage

**Department(s)**:Food & Beverage** Location**:Waddesdon Manor

The Restaurant & Events Supervisor manages the food and beverage service of the Manor

Restaurant alongside the Head Server, reporting directly to the Head of F&B. Working closely

with the HF&B and the Executive Chef (EC), they are responsible for the visitor experience, and

coordinating all actions involving visitors such as welcoming guests, ordering, delivering the

food and beverages, and supervising financial transactions alongside the Head Server.

The Restaurant & Events Supervisor is also responsible for the efficient administration of

special events delivered by the Catering Department. Reporting to the Head of Food &
Beverage and working closely with the Head Server, outlet managers and the Head Chefs, the

Restaurant & Events Supervisor will oversee all aspects of paperwork and IT related to any

events. They will take responsibility in creating function sheets & ensuring appropriate

recharging.

We are looking for someone with strong experience to play a vital role in delivering a great

visitor experience, with a keen eye for detail, an ability to priorities tasks, and a willingness to

exceed our visitors’ expectations. They will lead by example and be an ambassador of the

Rothschild Foundation and Waddesdon Manor. The Restaurant & Events Supervisor will be

committed to constantly deliver high standards.

**Working at Waddesdon Manor**

**Benefits**
- 50% Discount in Food2Go Catering, 20% in the Manor Restaurant, Retail outlets and

The Five Arrows Hotel.
- Share of the discretionary service charge
- Wellbeing support and a focus on staff engagement.
- Matched company pension scheme up to 10% of salary
- Training & Development Plans - our current Management team have developed from

Catering Assistants to Managerial positions during their time at Waddesdon.
- Practical skills training in coffee making, customer service, food safety, stock control.
- Beautiful location working within the charity and heritage sector
- National Trust Staff Card which entitles free entry for two people at all NT properties

and a discount in their shops and restaurants, and free parking
- Beautiful location working within the charity and heritage sector
- Free parking on site at Waddesdon
- Relocation Allowance and Rental Deposit Loan Scheme

**Key Responsibilities**:
**Service**
- The Restaurant & Events Supervisor manages the food and beverage service of the

Manor Restaurant alongside the Head Server.
- They are responsible for the visitor experience and coordinating all actions involving

visitors such as welcoming guests, ordering, delivering the food and beverages, and

supervising financial transactions alongside the Head Server.

**Food Service**
- Assist the Head Server and head chefs in ensuring the serving of the food produced in

the kitchens is consistent and to the highest possible standard.
- Ensure a high standard of hygiene throughout the spaces, including storerooms and food

production areas.

**Staff**

The Restaurant & Events Supervisor is a senior member of the front of house (FOH) team and

with the Head Server will be jointly responsible for training junior staff in all aspects of service,

including upselling and cross-selling.
- Achieve optimum staffing levels throughout the year and assist with the training of front

of house staff in all skills necessary for the successful completion of their duties; both
induction training and encouraging the continued occupational development of staff
members.
- Assist in the motivation of the front of house staff to ensure an efficient and happy

working environment, fostering individual commitment, enthusiasm, and confidence.
- Assist with the staff rotas to cover daily requirements as well as covering special events

as appropriate. Ensure staffing levels are adhered to. The efficient and flexible response
to changing staff levels needs, whether daily, weekly, or seasonally.
- Assist in the close monitoring of staff checking in and out daily and the collation of hours

to process on the hour’s data base.
- Assist with ensuring the highest standards of punctuality, appearance, service, behaviour,

and politeness.

**Finance**

Working with the Head of Food & Beverage in:

- Assist in ensuring that every effort is made to achieve budgeted sales and operational

expenses through efficiency savings, key performance indicators (KPIs), procedure
planning and specification sheets.
- Assist in ensuring wastage is kept to a minimum and production is produced in line with

EPOS Information and Management KPI’s such as requisition sheets and
specification/recipe sheets.
- Comply with financial procedures such as hours imputing, change requests and portion

control.
- Ensure takings and the reconciliation of tills with daily takings.

**Events**

Working with the Head of Food & Beverage in:

- Compil