Station Assistants

2 weeks ago

Gloucestershire, United Kingdom Adecco Full time

**_We have an exciting opportunity to join our stations team for the Cheltenham Races in March_**

Adecco UK are currently seeking committed and Safety conscious staff to work at Gloucester station.

Our Station Assistants, will provide a First-class service to our customers whilst ensuring their safety at all times.

**Location**: Gloucester train station

**Duration**:Tuesday 14th - Friday 17th March

**Pay rate**:£12.50 per hour + £100 retention bonus

**Shift Pattern**:08:00-15:00 & 16:00-23:00

**Role Description**:
As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station.

**Duties**:

- Ensuring passengers travel safely through the stations to the event
- Directing passengers to queues using the queuing systems in place
- Directing passengers to buses if these are provided
- Controlling/observing customer numbers on to the platform to ensure no overcrowding
- Assisting passengers with queries regarding next train and calling patterns.

**What are we looking for?**

We are looking for focused and flexible people, able to balance safety and customer service at all times. It's a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business.

You will need to:

- Have a professional, but fun approach to your work.
- Be passionate about providing amazing customer service.
- Love working as part of a team, but able to work independently too.
- Have first class interpersonal skills.
- Love the buzz of a busy environment, be able to keep your cool under pressure.
- Be safety conscious - able to spot and anticipate risk.

**What do we offer?**

This project is in place for the Cheltenham Races in March. We will be looking at staff to work at the Stations in the area and ensure passengers start and end their journeys on a positive. Full training, station inductions will be provided to all staff.You will be required to wear a Uniform, some of which will be provided to you. Competitive pay rates are offered.

Please note - a zero tolerance on Drug and Alcohol is in place and you may be asked to complete a Drug and Alcohol test prior to your start date if successful.

This could be your foot in the door for other events that may come up across the Network.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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