Sales/marketing Assistant

2 weeks ago

Birmingham, United Kingdom CA Ventures Full time

We are recruiting for a Community Assistant (CA) to join our **Novel Student** team at Altura, Birmingham. The CA is a part-time position with the primary responsibility of building relationships with current and prospective residents of our Novel Student platform, diligently pursuing all leads and closing the sales.

Reporting into the Property Manager, the CA will work with them to ensure all sales and marketing goals for the building are met or exceeded. The CA is a natural sales and people-person who has a knack for social media and other marketing initiatives.

CA Ventures provides best-in-class experiences for student residents living in our communities. We do this by putting people first—both our residents and our employees. We believe in investing in our people through superb training and support, and opportunities for career advancement by growing throughout our portfolio.

**Your Mission**

To support the Property Manager, ensuring occupancy and leasing goals are met for the community

Leasing
- Comprehend and be able to explain the lease in its entirety
- Comprehend and abide by the leasing policies and company standards
- Maintain confidentiality in all job tasks as it pertains to staff and tenants
- Stock office with marketing materials each morning
- Know all amenities and features of the property and how to favorably compare them to the competition
- Report to the Property Manager each day regarding leasing traffic, prospect objections, and effectiveness of marketing and sales strategies
- Ensure that our CRM is kept up to date with all prospect information

Marketing
- Assist with the execution of local marketing campaigns
- Attend local events that are related to housing or the general marketing of the community
- Provide ideas to centralised sales and marketing team for advertising/marketing tactics throughout the year
- Maintain a positive and professional relationship with every potential resident and guest in order to spread positive word of mouth
- Positively represent the property both on and off the clock

Accounting/Legal
- Ensure that all lease files are accurate, complete, and organised

Property and Maintenance
- Maintain a high standard of cleanliness and organisation in the show unit(s), tour route and leasing office

Resident Relations
- Provide outstanding customer service for all residents
- Input service requests in accordance with company standards
- Communicate policies and procedures to residents

Turnover
- Prepare necessary documents/packets for move-out and move-in
- Assist with any tasks assigned to contribute to Turn process

Other
- Assist property management with various projects as requested
- Complete any additional tasks as assigned by your supervisor

**Your Track Record**
- Excellent customer service and relationship-building skills required
- Leasing and sales strongly preferred; strong aptitude and interest in a wide range of marketing platforms
- Social media and digital marketing experience preferred

**Your Style**
- Passionate to get the job done
- True team-player eager to help drive the growth of the business
- Self-motivated and continuously demonstrating the ability to adapt, develop and learn
- People person who thrives in a fast-paced environment

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £11.00 per hour

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Life insurance
- Referral programme
- Sick pay
- Wellness programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: In person

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