Customer Service and Retention

Job Title: Customer Retention ExpertCreatePay, a leading provider of payment solutions, seeks an experienced Customer Retention Expert to join their MK based Operations team. The ideal candidate will provide day-to-day support to customers by creating a positive experience and resolving complaints in a timely manner while adhering to FCA guidelines.The...

Our technology currently tracks more than 500,000 vehicles on six continents, making it one of the world's largest fleet management software solutions providers. Our Customer Success team are critical in managing customer queries through resolution to maximise retention and renewals. You'll be talking to business owners, managing directors, fleet managers...

Salary - £21,500 + Commission Countrywide are currently looking to recruit a General Insurance consultant to work as part of their General Insurance, Customer Service team. You will work well in a team environment whilst possessing the drive to maximize personal performance to ensure that activity levels and conversion rates are achieved. You will be...

Main ResponsibilitiesManage the entire member lifecycle, ensuring seamless customer relationships and delivery of exceptional service.Responsibilities include:Member onboarding and retentionAnswering and screening enquiries by telephone and emailFollowing-up membership referrals and leadsProviding support for member professional progressionAdministering...

We are seeking a Customer Service Ambassador to join our team at Membership Bespoke, a specialist recruitment organisation in the UK that offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.The successful candidate will be responsible for taking ownership of the member life cycle, including...

About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Stratstone Jaguar Land Rover Milton Keynes.As a key member of our aftersales team, you will be responsible for creating outstanding customer confidence in our service by ensuring a professional performance and exceptional commitment to customer...

The Director of Customer Service and Inside Sales is responsible for leading and managing the customer service and inside sales functions across international EMEA markets. The main goal is to ensure seamless business execution through the following key functions:Customer Service TeamThe Customer Service Team, led by the Customer Service Manager, consists of...

We are seeking a highly skilled and multilingual customer service representative to join our team at Interstate AC Service in Milton Keynes. The successful candidate will be responsible for providing exceptional customer experiences, managing queries, and resolving complaints via webchat, email, and phone calls. Key Responsibilities:Respond to customer...

About the RoleJob Summary: We are seeking a highly skilled and experienced Customer Relationship Team Leader to join our team at Adam Equipment Co Ltd. The successful candidate will be responsible for building and maintaining strong relationships with customers, driving sales growth, and increasing customer retention.Key Responsibilities:Customer Centric...

About This RoleThis is an exciting opportunity to join the Adam Equipment Co Ltd team as a Customer Relationship Team Management Leader. In this role, you will be responsible for developing and maintaining strong relationships with customers, driving sales growth, and leading a team to achieve customer retention and growth goals.Responsibilities:Customer...

Customer Service Executive Membership Organisation Permanent 37 hours per week Milton Keynes Office Salary £28,000 pa Benefits : Pension, 25 days annual leave + Christmas closure, Employee assistance programme, life assurance My client, a membership organisation is recruiting for a 2 Customer Service Executives. Main Responsibilities of the Membership...

Customer Service ExecutiveMembership OrganisationPermanent 37 hours per weekMilton Keynes OfficeSalary £28,000 pa Benefits: Pension, 25 days annual leave + Christmas closure, Employee assistance programme, life assuranceMy client, a membership organisation is recruiting for a 2 Customer Service Executives.Main Responsibilities of the Membership...

Job Description Customer Service Executive Membership Organisation Permanent 37 hours per week Milton Keynes Office Salary £28,000 pa Benefits : Pension, 25 days annual leave + Christmas closure, Employee assistance programme, life assurance My client, a membership organisation is recruiting for a 2 Customer Service Executives. Main Responsibilities...

Customer Service ExecutiveMembership OrganisationPermanent 37 hours per weekMilton Keynes OfficeSalary £28,000 pa Benefits: Pension, 25 days annual leave + Christmas closure, Employee assistance programme, life assuranceMy client, a membership organisation is recruiting for a 2 Customer Service Executives.Main Responsibilities of the Membership...

We are seeking an experienced customer service agent to join our team in Milton Keynes, providing exceptional service to clients who require support in both English and German. As a key member of our contact centre team, you will be responsible for managing customer relationships, resolving queries, and delivering outstanding customer experiences.Key...

Welcome to Our TeamThe Retention Group values its employees and seeks to provide them with opportunities for growth and development. As a Domestic and Residential Electrician, you will play a vital role in our success, working closely with our team to deliver exceptional services to our clients.Key ResponsibilitiesPerform domestic installations of renewable...

Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our department, you will play a vital role in providing exceptional customer service to our internal and external customers.Key Responsibilities:Customer Service: Respond to customer inquiries in a timely...

**Job title**: Customer Service Team Lead **Location**: Milton Keynes **Hybrid Role - **Site visits for team days **Job Summary**: The role will work closely in conjunction with the Head of Account Servicing and Customer Service advisors to support and be responsible for the day to day running of the Customer Service team. Use experience and skills to...

Customer Service Specialist - General InsuranceWe are seeking a highly motivated and driven individual to join our Customer Service team as a Customer Service Specialist - General Insurance.Your key role will be to provide exceptional customer service, driving results through delivering a high level of service and building relationships with new customers...

Work with UsThe Retention Group is committed to delivering exceptional services in the electrical industry. As a Domestic and Residential Electrician, you will be part of our dedicated team that strives for excellence in every project we undertake.Key ResponsibilitiesPerform domestic installations of renewable energy technologiesWork Monday to Friday with no...