Administrative Telephonist

Working as part of the Administrative team, you will be responsible for day to day tasks such as filing, photocopying, responding to business enquiries and other clerical duties to ensure the office runs smoothly and efficiently. The Administrative team are the first point of call for our customers, therefore an excellent telephone manner is imperitive.

Joining our team, you will make sure every customer receives a great experience creating a positive impression at every opportunity.

The role:

- Ensuring the company filing system is up to date (digital and physical)
- Excellent telephony skills, answering all telephone calls in a prompt, clear and friendly manner and transferring calls efficiently to relevant departments.
- Data Entry - accurately capturing customer details.
- Respond to customer enquiries in a professional manner.
- Collate call data with precision.
- Organisational skills.

We pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Law Firms to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.

**Salary**: £20,000.00-£24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Work Location: In person