Technical Assistant and Coordinator

6 months ago


StokeonTrent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

Applications are invited for the position of Contact Lens (CL) / Low Visual Aids (LVA) Clinic Technical Assistant and Coordinator

15 hours - based at the University Hospitals of North Midlands
- Royal Stoke site

Our contact lens and LVA service has undergone a recent service redesign and we are looking for someone who has clinical co-ordination skills, but would like to have a mix of clinical/patient contact. Clinically the post holder would be involved in the teaching in use of low vision aids and teaching about the insertion & removal of contact lenses. Any previous ophthalmological/ optical assistant experience would be beneficial, but on the job training for the role will be given.

The team will compromise of Contact Lens and Anterior Segment Principal, Specialist Optometrist (this post), a Low Visual Aid Clinician and a Contact Lens / LVA Clinic technical assistant and Co-ordinator.

You will be professionally responsible to the CL & anterior segment Principal / managerially to the Head of Orthoptics & Refractive Optometry.

You will be working closely with our diverse team of 11 orthoptists and their support team - 2 paediatric Consultant Ophthalmologists / Corneal specialist Ophthalmologist plus other ophthalmology consultant/team.

To work as an integral member of the CL/LVA team assisting all members of the team.

This will include varied administrative duties, word processing, answering telephone enquiries, clinic co-ordination including organisation and implementation of processes of out-patient waiting lists, making / altering appointments.

To organise waiting lists, clinics, appointments and timetables to ensure Trust and departmental targets and standards are met and maintained.

To support the contact lens specialist in teaching the insertion and removal of contact lenses and instruct patients about adapting to, wearing and caring for contact lenses.

To support LVA Specialist Orthoptist in teaching and guiding patients with the use of LVAs.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Please note, we are unable to provide sponsorship for this role due to the required Skill Level and salary threshold.



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