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Receptionist / Administrator (Temp Position)
4 months ago
Temporary position for a Receptionist/Administrator
4 to 8 weeks
Hours 30 to 37.5hrs pw
£12.00 per hour
Empathetic and understanding nature
Able to use own initiative and work both within a team & independently
Good ‘customer service’ skills
Flexible approach to workload and hours
Able to deal with work in a confidential manner
- Opening & Closing the surgery with responsibility for security
- Answer reception desk & telephone
- Dealing with patient queries face to face and by telephone
- Booking patient appointments on the computer
- Booking requests for home visits
- Taking messages for doctors, nurses, district nurses, health visitors & Practice Manager, ensuring prompt action as required
- Registering new patients including answering patient queries, completion of relevant paperwork and entering on to computer system.
- Registration of Temporary, Immediate Necessary & Private patients
- Take and issue repeat prescriptions
- Taking and obtaining test results
- Booking transport
- Dealing with company representatives and the appropriate paperwork for insurance companies, occupational health managers etc.
- Filing, scanning and all general office administration
- Obtaining notes for Doctors & nurses
- Data input to Practice computer system
- Performing patient searches and audits
- Deal with incoming & outgoing post
- Receiving & returning patients medical records from Health Authority
- Completing tasks sent from clinicians from reception team
- Attending training events as required by employer
- Other specific administration duties as required by Practice Manager.
This is not necessarily a comprehensive list of all duties and is intended as a guide only.
Full Job spec available on request
**Job Types**: Full-time, Temporary contract
Contract length: 4-8 weeks
**Salary**: £12.00 per hour
**Benefits**:
- Company pension
- On-site parking
- Wellness programme
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (required)
Work Location: One location
Reference ID: PMA58