Security Supervisor

7 months ago

Exeter, United Kingdom Sodexo Full time

Job Introduction
As a **Security Supervisor** at Sodexo at **Exeter Law Courts, **you'll be responsible** **for designated assigned sites, to ensure standards of service detailed in the service level agreement, KPIs and within the schedules of the contractual terms and conditions are achieved, maintained, and developed through effective supervision of the service line. Every day is unique, and the things you do will have a significant impact on it. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

**What you’ll do**:

- Carry out safety walks, conversation and to supervise Safety standards, across area of responsibility thereby ensuring that our people and customers are always kept safe whilst ensuring the site folder is up to date with all new and relevant policies.
- Deliver all mandatory training within a given timeline and support with additional training needs to the front-line teams.
- Ensure effective force management that we have full coverage whilst monitoring attendance / absence and following policy and procedures around triggers and absence management.
- Ensure staff records are accurately maintained and HR issues are dealt with appropriately and in accordance with Legislation and Company policy.
- Liaising with control room team with resourcing planned activities, reactive and ad hoc requests.
- Visit sites across the region minimum of 3 sites a week to conduct routine welfare visits for all staff throughout the area of responsibility.
- Act as a first point of contact to address any issues that arise on site, from client or customer in a timely manner.
- To carry out any other reasonable tasks and/or instructions as directed by line manager.

**What you bring**:

- SIA Licence holder (Door supervisor and CCTV)
- 3 - 5 years experience within the security industry and as a supervisor
- Have a sound knowledge of the Quality Management Systems (Security)
- Able to use computerised systems in operation within the security sector
- Good understanding of the CCTV, fire and security systems
- Ability to work under pressure
- Excellent communication skills.
- Able to work on own initiative, individually and as part of a team
- Knowledge and understanding of confidentiality and data protection issues
- Able to demonstrate attention to detail and adherence to standards
- All employees are expected to adhere to Sodexo health and safety regulations and Equal opportunity regulations.
- To be able to write accurate, legible operational logs, security reports and statements.

**What we offer**:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan
- A death in Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment
- Competitive compensation
- Full training and full protective uniform supplied

Main Responsibilities
- An active member of the on-site security team
- Ensure the site is secure at all times
- Undertake site security checks in line with the SLAs
- Work with the courts to monitor and control parking
- Lock and unlock the building at the beginning of the working day and at the end of the working day, operational times 7am - 7pm
- Manage and assist court staff when evacuating the building either as a practice or when the alarm is activated
- Assist the emergency services as necessary
- Undertake checks when opening and closing the site, ensuring all windows and doors are secured
- Monitor and record CCTV images in line with the

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