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Supervisor Newbury

4 months ago

Newbury, United Kingdom Søstrene Grene Full time

Do you love retail, have strong operational and organisational skills and enjoy a varied and busy role in a fast-paced retail business?_
- Then Søstrene Grene is looking for you as their new Supervisor at The Parkway Shopping Centre, Newbury_
- This is an exciting and varied job in a beautiful ambience and dynamic environment._

We are looking for personable and positive team players who have a passion for all things home and hobby. You must be flexible, proactive and enjoy giving great customer service. A Supervisor at Søstrene Grene has a busy and diverse role. Supervisor responsibilities include managing the effective workflow of the shop floor, delegating tasks, supervising staff and tasks, training new starts, setting a high example, and creating a good Team spirit. Supervisors are third in line in terms of management, after the Store Manager and Assistant Store Manager.

This is a 20hr fully flexible position which will include working weekends.

**Other responsibilities include**:

- Managing the effective workflow of the shop floor
- Identifying tasks that need to be completed and delegating jobs to the right people
- Ensuring shop floor is always well stocked, communicating to staff what areas need to be refilled.
- Supervising work, evaluating performance, and providing feedback to colleagues and/or your manager as required.
- Creating a positive and proactive work environment for your Team, by leading with a ‘can-do’ attitude.
- Managing conflict
- Training new hires
- Keyholder duties, including opening and closing the store
- Assuming additional management responsibilities as may be required in the absence of the Management team.
- Assisting with staff scheduling as required
- Receiving, processing, and organising store deliveries
- Sign writing in line with established guidelines.
- Processing customer payments using the shop's Point of Sale (POS) system.
- End of day cashing up and float management.
- Cash Safe management and G4S lodgements
- Addressing and resolving customers complaints in a professional manner.
- What you will get:

- Competitive Salary
- 28 days paid annual leave
- Staff discount to treat you and your home
- Full training to welcome you to the Company and ongoing training and coaching to support you in your role.
- A confidential Employee Assistance Programme with access to counselling and other professional services
- Workplace Pension Scheme

Anna and Clara invite you into a sensual world of classical music, aesthetics, and comfort. The story of Søstrene Grene began in 1973 in Aarhus/Denmark and is based around the two Grene sisters, Anna and Clara. As a family business, the Company attaches great importance to ethical behaviour towards employees, customers, society and the environment. Today, Søstrene Grene has over 260 stores worldwide and is continuing to grow, bringing the wonderful world of Anna and Clara to more and more customers.