![The Carpet Stop](https://media.trabajo.org/img/noimg.jpg)
Carpet Sales Advisor/estimator
3 weeks ago
Do you have face to face carpet & flooring sales experience?
We are a reputable domestic carpet fitting company established in 2007. Over the last 17 years we have expanded to have 5 branches across the UK, one mobile store as well as our online store.
We are a family run business and have an ethos of ensuring the customer needs come first, treating customers how we would like to be treated.
We pride ourselves in providing excellent customer service and we due to continued growth we are looking for an additional member of our experienced sales team.
This role will be based in our Derby store, however occasional cover in other stores may be required.
Job Overview:
We are seeking a dynamic Sales Advisor to join our team in providing exceptional customer service and driving sales within our retail environment.
**The Carpet Sales Advisor job role involves**
- Dealing with customers face to face and over the phone to ensure they purchase the right products/ services that they need.
- Carrying out home visits to take precise measurements and provide a home consultation service
- Sharing product knowledge and giving advice to customers
- Providing customers with estimates
- Updating customer details using a CRM software system
- Ensuring the store is kept presentable and tidy
- Supporting colleagues within the store
**In order to be successful the following is required**:
- Strong communication skills
- Good understanding of arithmetic
- Experience of working in the carpet/ flooring industry
- Face to face sales experience
- Basic understanding of cutting/laying carpets
- Excellent interpersonal skills
- Excellent level of customer service
- Smart appearance
- Have confidence when dealing with customers
- Have a UK Driving license
- Strong sales acumen with a proven track record of meeting sales targets
This is an exciting opportunity for a motivated individual to contribute to our team and grow within the retail industry. Join us as a Carpet Sales Advisor and be part of a vibrant team dedicated to delivering outstanding customer experiences.
Due to the nature of the business, the role includes working on a Saturday or Sunday, 42 Hours per week.
**Job Types**: Full-time, Permanent
Pay: £25,500.00-£27,500.00 per year
**Benefits**:
- Company pension
- Free parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
**Experience**:
- Carpet Sales: 2 years (required)
- Customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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