Current jobs related to Administrator - Policy Servicing Team - Isle of Man - Shearwater Recruitment

  • Administrator

    5 months ago

    Isle Of Man, United Kingdom IQ-EQ Full time

    Company Description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. **Job Description**: **Responsibilities** - Perform a wide variety of Trust administration tasks accurately...

  • Administrator

    3 months ago

    Isle Of Man, United Kingdom IQ-EQ Full time

    Company Description IQ EQ Group Management (Isle of Man) Limited is part of a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. **Job Description**: **Responsibilities** - Perform a wide...

  • Senior Administrator

    3 months ago

    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** The main purpose of this role is to contribute to our AML/CFT control environment by performing the review and monitoring of high risk and PEP cases as well as evaluating referrals of potential PEPs from the business. The role also involves training and accrediting colleagues in AML/CFT matters and being a key contact point for AML/CFT...

  • Trainee Administrator

    5 months ago

    Isle Of Man, United Kingdom IQ-EQ Full time

    Company Description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. **Job Description**: **Responsibilities** - Perform a wide variety of assigned Trust administration tasks...

  • Senior Administrator

    5 months ago

    Isle Of Man, United Kingdom IQ-EQ Full time

    Company Description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. **Job Description**: **Responsibilities** - Perform a wide variety of Trust administration tasks accurately...

  • Senior Administrator

    3 months ago

    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** Our client is seeking an experienced Senior Administrator to join their team. As a Senior Administrator, you will work within their Corporate Services department to provide an accurate and efficient service to their busy international client portfolio. **Policy Overview**: As a Senior Administrator, you will work within their...

  • Junior Administrator

    4 months ago

    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** As a Junior Office Administrator, you will play a crucial role in ensuring the efficiency and effectiveness of their daily office operations. You will provide administrative support to various departments, assist in maintaining a well-organized office environment, and contribute to a positive work atmosphere. **Policy Overview**: As a...

  • Senior Administrator

    3 months ago

    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Position Overview**: As a Senior Administrator in the ROW (Rest of World) Welcome Team, you will be responsible for leading and managing the onboarding process for new employees in international locations outside the primary operational regions of the organization. This role involves coordinating with various departments, HR teams, and global offices to...

  • Trust Administrator

    4 months ago

    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** Our client is seeking a Trust Administrator to join their team. The Trust Administrator will play a crucial role in managing and administering trust accounts and ensuring that all trust-related activities are carried out efficiently and in compliance with legal and regulatory requirements. **Policy Overview**: As a Trust...

  • Senior Fund Administrator

    3 months ago

    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Position Overview**: As a Senior Administrator in Fund Administration, you will be responsible for overseeing and managing various aspects of investment funds and their operations. This role involves working closely with fund managers, investors, custodians, and other stakeholders to ensure the smooth functioning of investment funds and adherence to...

  • Compliance Administrator

    4 months ago

    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** The main role of compliance administrator is to assist and support the smooth running, of a fast paced, busy compliance department. The main role of compliance administrator is to assist and support the smooth running, of a fast paced, busy compliance department. Within this role you should expect to deal with a variety of client...

  • Company and Trust Administrator

    3 months ago

    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** Our client is looking for a skilled Company and Trust Administrator to join their team. Your attention to detail, knowledge of regulatory requirements, and commitment to client satisfaction will be instrumental in delivering high-quality service. **Policy Overview**: As a Company and Trust Administrator, you will play a crucial role...

  • Administrative Officer

    3 months ago

    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** Our client is looking for a full time Administrative Officer to assist the Company in maintaining its electronic and physical filing system as well as providing assistance to the staff in the Isle of Man Office. Our client is looking for a full time Administrative Officer to assist the Company in maintaining its electronic and...

  • Client Administrator

    4 months ago

    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** Our client is looking for an experienced and detail oriented Client Administrator to join their team. As Client Administrator, you will work within their Corporate Services Department to service a busy international client portfolio. You will work closely with the small team to provide high quality support to clients through general...

  • Business Control Administrator

    4 months ago

    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** Our client is looking for a detail-oriented and organized Business Control Administrator to join their team. As a Business Control Administrator, you will provide administrative assistance and dedicated support to the Business Control Team. **Job Summary**: As a Business Control Administrator, you will provide administration...

  • Administrator - Finance

    4 months ago

    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Short Description** Our client is seeking a detail-oriented and organized individual to join their finance team as an Administrator. In this role, you will play a vital part in supporting financial processes, ensuring accuracy, and contributing to the overall efficiency of their finance operations. **Position Overview**: In this role, you will play a...

  • Customer Service Senior Administrator

    3 weeks ago

    isle of man, United Kingdom Canada Life Group (UK) Ltd (The) Full time

    About the RoleWe're seeking a highly motivated and customer-focused Senior Administrator to support our transformation and future growth within the Customer Services function. As a key member of our team, you'll be responsible for delivering market-leading service excellence for our customers and advisers.Key ResponsibilitiesResolve customer and adviser...

  • Senior Administrator

    3 months ago

    Isle of Man, United Kingdom Shearwater Recruitment Full time

    **Position Overview**: The Senior Administrator - Discretionary & Governance plays a critical role in overseeing and managing the discretionary investment portfolios and governance processes within the organization. This position requires a deep understanding of investment management principles, risk management, and compliance requirements. The Senior...

  • Senior Administrator

    3 weeks ago

    Douglas, Isle of Man, United Kingdom Orchard Recruitment Ltd Full time

    Our leading Financial Services Sector Client is continuing a high growth trajectory, coupled with an ambitious transformation programme are now seeking a Senior Administrator to join the Regular Premiums and Legacy Team.In this role you will contribute to the delivery of your own and the team's objectives, ensuring that the organisation's strategic goals are...

  • Clinical Administration Assistant

    4 months ago

    Isle Of Man, United Kingdom Isle of Man Government Full time

    **About the role and our team** Join our team based at Noble’s Hospital as a Clinical Administration Assistant! Within this role, you will provide a full range of general administrative support to the Clinical Secretarial Teams. You’ll be part of our small and friendly Clinical Administration Team, playing a key role ensuring patient letters are...

Administrator - Policy Servicing Team

4 months ago

Isle of Man, United Kingdom Shearwater Recruitment Full time

**Position Overview**:
As an Administrator in the Policy Servicing Team, you will be responsible for providing vital support in the day-to-day operations of policy servicing within the organization. This role involves efficiently handling policy changes, updates, and endorsements while ensuring accurate record-keeping and compliance with company guidelines and regulatory requirements. The Administrator plays a crucial role in delivering excellent customer service to policyholders and intermediaries, contributing to the overall success of the policy servicing function.

**Key Responsibilities**:
Policy Servicing Operations:

- Process policy changes, updates, and endorsements accurately and in a timely manner.
- Collaborate with relevant teams, such as Underwriting and Claims, to facilitate seamless policy servicing operations.

Customer Service:

- Respond promptly and professionally to policyholders’ and intermediaries’ inquiries and concerns related to policy servicing.
- Handle routine and escalated customer issues and work towards satisfactory resolutions.

Data Entry and Record-Keeping:

- Maintain accurate and up-to-date records of policy servicing activities, ensuring all changes and updates are appropriately documented.

Compliance and Quality Assurance:

- Ensure compliance with company policies, procedures, and regulatory requirements in all policy servicing activities.
- Participate in quality assurance checks to validate the accuracy of policy servicing processes.

Reporting and Analytics:

- Prepare regular reports on policy servicing activities, customer feedback, and key performance indicators (KPIs) for management review.
- Use data and analytics to identify trends and areas for process improvement.

Process Improvement:

- Identify opportunities to enhance operational efficiency and customer experience in policy servicing.
- Collaborate with team members and supervisors to implement process improvements and automation.

Cross-Functional Collaboration:

- Collaborate with other teams, such as the New Business team and Customer Support, to ensure a seamless flow of information and optimal customer service.

**Qualifications and Skills**:

- High school diploma or equivalent; additional education in business, insurance, or related fields is a plus.
- Proven experience in administrative roles, preferably in insurance or financial services.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Excellent communication and interpersonal skills to interact effectively with customers and team members.
- Familiarity with insurance policies and basic insurance terminology is advantageous.
- Ability to work well in a team and collaborate with cross-functional departments.
- Proficiency in using office software and administrative tools.
- Strong organizational and time management skills to handle multiple tasks efficiently.
- Knowledge of relevant industry regulations and compliance requirements is a plus.

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Application question(s):

- Are you willing to relocate to the Isle of Man on a permanent basis?